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Individualization and the Delivery of Welfare Services Contestation and Complexity by M. Fine, Anna Yeatman

Individualization and the Delivery of Welfare Services Contestation and Complexity


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Individualization and the Delivery of Welfare Services Contestation and Complexity by M. Fine, Anna Yeatman

The conception of welfare services has changed to consider the more specialized needs of individual users or consumers. This book examines the contradictions and complexities of contemporary individualized welfare services, with special reference to service groups who are deeply dependent on service delivery for their quality of life


'Individualization and the Delivery of Welfare Services is a welcome addition to a new collection of literature that articulates the case for the centrality of personhood in health, social and welfare services. Whilst the welfare state obviously has the welfare of individuals as its raison d'etre, sometimes personhood can appear to be lost in machinations about who provides what, when and how. It is therefore exciting that this book provides a window from which to reframe the place of the individual and their interconnected relationship with the state.' - Professor Brendan McCormack, University of Ulster, UK'

About the Author

KATHRYN OWLER completed a PhD in Sociology at University of New South Wales. She currently lives and works as a consultant in Auckland, New Zealand. JOANNA PENGLASE is the co-founder of Care Leavers Australia Network (CLAN) the Sydney-based national support and advocacy body for care survivors. In 2007 she was awarded the Order of Australia Medal for her work as an advocate for care survivors. She continues to work with CLAN in an administrative, advocacy and research capacity.

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Book Info

Publication date

1st January 2009


M. Fine, Anna Yeatman

More books by M. Fine, Anna Yeatman
Author 'Like for Like'


Palgrave Macmillan


279 pages


Public health & preventive medicine
Central government policies
Social theory
Social welfare & social services
Public administration



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