Are you between 5 and 25? If so, enter the Wicked Young Writer Awards NOW - click here for details...

make the most of Lovereading join us on facebook
Search our site
Last Letter from Istanbul by Lucy Foley Read the opening extract of the brand new Lucy Foley book before its publication on 19/03/2018

Individualization and the Delivery of Welfare Services Contestation and Complexity by M. Fine, Anna Yeatman

Individualization and the Delivery of Welfare Services Contestation and Complexity



Individualization and the Delivery of Welfare Services Contestation and Complexity by M. Fine, Anna Yeatman

The conception of welfare services has changed to consider the more specialized needs of individual users or consumers. This book examines the contradictions and complexities of contemporary individualized welfare services, with special reference to service groups who are deeply dependent on service delivery for their quality of life


'Individualization and the Delivery of Welfare Services is a welcome addition to a new collection of literature that articulates the case for the centrality of personhood in health, social and welfare services. Whilst the welfare state obviously has the welfare of individuals as its raison d'etre, sometimes personhood can appear to be lost in machinations about who provides what, when and how. It is therefore exciting that this book provides a window from which to reframe the place of the individual and their interconnected relationship with the state.' - Professor Brendan McCormack, University of Ulster, UK'

About the Author

KATHRYN OWLER completed a PhD in Sociology at University of New South Wales. She currently lives and works as a consultant in Auckland, New Zealand. JOANNA PENGLASE is the co-founder of Care Leavers Australia Network (CLAN) the Sydney-based national support and advocacy body for care survivors. In 2007 she was awarded the Order of Australia Medal for her work as an advocate for care survivors. She continues to work with CLAN in an administrative, advocacy and research capacity.

More books by this author
Author 'Like for Like' recommendations

Loading other formats...

Book Info

Publication date

1st January 2009


M. Fine, Anna Yeatman

More books by M. Fine, Anna Yeatman
Author 'Like for Like'


Palgrave Macmillan


279 pages


Public health & preventive medicine
Central government policies
Social theory
Social welfare & social services
Public administration



It's information about new books so, for a book lover like me, what's not to like!

Joan Hill

Lovereading - a community of people passionate about reading and sharing their views. An incomparable website for book lovers.

Helen Clark

The best new books on the market, reviewed honestly, to give your readers the best choices.

Julie Cook

Because of Lovereading I have broadened my reading horizons with some really great books that I probably would never have chosen myself.

Susan Walsh

Lovereading is like booking a holiday, you don't know what it will be like and it is a whole new experience.

Sue Burton

Why I love @lovereadinguk? It's in the name - as dedicated lovers of reading, they are perfect matchmakers for helping me find my next read!

Catherine Jenkins

Lovereading is a wonderful way to expand my literary horizons, discover inspiring authors & get the chance to read new novels first. #loveit

Zarina de Ruiter

With literary excellence, humour and drama, Lovereading's got value and is a real stress-calmer!

Siobhan McDowell