1. Introduction
These Terms & Conditions govern your use of LoveReading, LoveReading4Kids and LoveReading4Schools (“LoveReading”).
By using this website, you agree to be bound by these Terms.
2. Use of Website
All content on LoveReading, including (without limitation) text, graphics, logos and reviews, is owned by or licensed to LoveReading and is protected by applicable copyright and intellectual property laws.
You may not reproduce, distribute, modify, transmit or commercially exploit any content without prior written consent from LoveReading.
3. User Content
By submitting reviews or other content to LoveReading, you grant LoveReading a non-exclusive, royalty-free, perpetual, irrevocable licence to use, reproduce, publish, adapt and distribute such content in any media.
You warrant that you have the right to grant such licence and that your content does not infringe the rights of any third party.
4. Competitions
Where competitions are offered:
- entry requirements, eligibility criteria and deadlines shall be specified at the point of entry;
- prizes are non-transferable and no cash alternative shall be provided unless expressly stated;
LoveReading reserves the right to substitute prizes of equal or greater value;
LoveReading’s decision in all matters relating to competitions shall be final and binding, and no correspondence shall be entered into.
5. Purchases & Orders
5.1 General
All purchases are subject to availability.
5.2 Supporting Schools Through Purchases
LoveReading operates a model whereby purchases contribute to supporting schools.
Where a customer selects a school, a proportion of the purchase (currently 25%) shall be allocated to that school.
Where no school is selected, 10% of the purchase value shall be automatically allocated to the LoveReading Funding for Schools scheme, which distributes support to schools based on need and impact.
Every purchase supports schools.
Such contributions are funded by LoveReading as part of its business model and do not represent an additional cost to the customer.
LoveReading reserves the right to vary these percentages from time to time. Any such variation shall be clearly communicated at the point of purchase.
6. Digital Content
Where digital content (including eBooks) is provided:
- such content is licensed, not sold;
- access may be subject to platform or provider restrictions;
LoveReading is not responsible for third-party platform compatibility.
7. Buying Books for Schools
Customers may purchase books for schools via:
- a school-managed wishlist
- a LoveReading recommended reading list
- general book donation options
7.1 School Wishlists
Where a school maintains its own wishlists:
- LoveReading will make reasonable efforts to fulfil selected titles
- substitutions may be made where titles are unavailable, out of print, or unsuitable
- schools are responsible for maintaining and updating their wishlists
7.2 Recommended Reading Lists
Where books are selected from curated LoveReading lists:
- titles are chosen based on age, suitability and availability
- equivalent alternatives may be supplied where necessary
Books supplied may differ from original selections where necessary to ensure availability, suitability or programme effectiveness.
8. Delivery & Fulfilment
Books will be delivered directly to the named school wherever reasonably possible.
Orders may be consolidated or adjusted for logistical efficiency.
LoveReading manages sourcing, curation and delivery of books utilising Gardners wholesaler for stock.
Delivery timelines may vary depending on:
- stock availability
- school schedules
- logistics
LoveReading is not liable for delays outside its reasonable control.
9. Returns, Refunds & Consumer Rights
If you are a consumer, you have statutory rights under the Consumer Contracts Regulations and Consumer Rights Act.
Returns and cancellations
You may cancel your order within 14 days of receiving goods, subject to applicable exclusions.
Returned items must be in unused and resaleable condition.
Faulty or damaged goods
If goods are faulty, damaged or not as described, you are entitled to a replacement or refund in accordance with your statutory rights.
Refunds
Refunds will be processed within a reasonable timeframe using the original payment method.
These rights do not affect any separate provisions relating to donations or school funding.
10. Donations & Funding for Schools
Donations made via LoveReading support reading for pleasure in schools.
Donors may:
- contribute to a general schools fund
- donate to a specific school
- support a school-led fundraising campaign
10.1 Use of Donations
- Where a donation is made to a named school, LoveReading will take reasonable steps to ensure that school benefits directly
- In certain circumstances (including school withdrawal, where a school is unable to receive support or delivery constraints), funds may be reallocated to a similar school or initiative.
10.2 Refunds of Donations
Donations are voluntary and, once processed, are generally non-refundable.
LoveReading may, at its sole discretion, consider refund requests in exceptional circumstances.
LoveReading does not guarantee specific outcomes, allocations or impacts for individual donations or contributions.
10.3 Funding for Schools Scheme
LoveReading operates a Funding for Schools programme:
- funds may be pooled and distributed based on need and impact
- allocation to individual schools is not guaranteed
- support may be provided in the form of:
- books; or
- school credit
10.4 Contributions from Purchases
The Funding for Schools scheme also includes contributions generated through customer purchases where no specific school is selected.
These funds are pooled and distributed in line with programme priorities to maximise impact across participating schools.
LoveReading acts as a facilitator of donations and funding and is not itself a registered charity distributing funds directly to beneficiaries.
11. School Fundraising Campaigns
Schools may launch fundraising campaigns via the LoveReading platform.
- funds raised will be allocated to that school as credit or book provision
- LoveReading acts as a facilitator
- schools are responsible for promoting their campaigns
LoveReading reserves the right to:
- manage fund distribution
- ensure funds are used appropriately and effectively
LoveReading does not guarantee that fundraising targets will be met.
12. School Accounts & Credit
Schools may receive credit balances through:
- donations
- fundraising campaigns
- funder allocations
12.1 Use of Credit
- Credit may be used to purchase books via LoveReading4Kids
- Credit has no cash value and cannot be withdrawn
12.2 Expiry of Credit
- Credit is subject to an expiry period of 12 months
- Schools will be informed where applicable via email two weeks before credit is due to expire
- If no action is taken, credit 10% will be donated to the LoveReading4Kids Funding for Schools Scheme with the remainder being invested back into LoveReading4Kids
This ensures funds continue to support reading for pleasure in line with donor intent.
13. Gift Cards
Gift cards are treated separately from donations.
- Gift cards are non-refundable and cannot be exchanged for cash
- They may be redeemed against eligible purchases
- They cannot be applied retrospectively
Where used for schools:
- gift cards are considered a payment method, not a donation
- they do not constitute restricted funds
14. Funders & Partners
LoveReading works with corporate and charitable partners to fund reading initiatives.
- funds may be allocated to specific schools, groups of schools or programmes
- LoveReading retains discretion over book selection, allocation and delivery
- reporting may be provided where agreed
15. Payment Processing
Payments made via the LoveReading platform may be processed by third-party payment providers.
LoveReading does not store full payment details and is not responsible for the security or performance of third-party payment systems.
16. Data Protection & Privacy
16.1 Data Protection
LoveReading processes personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information about how we collect, use and store personal data is set out in our Privacy Policy.
By using our services, you acknowledge that your personal data may be processed in accordance with our Privacy Policy.
16.2 Marketing Communications
Where you opt in to receive marketing communications (including newsletters), LoveReading may contact you by email or other electronic means.
You may withdraw your consent and unsubscribe at any time using the link provided in communications or by contacting us on [email protected]
LoveReading will not send unsolicited marketing communications without appropriate consent or lawful basis.
16.3 School Accounts & Data
Where schools register or participate in LoveReading programmes, LoveReading may collect and process information relating to the school, including contact details and account activity.
Schools are responsible for ensuring that any personal data they provide (including staff details) is accurate and that they have the authority to provide such information.
LoveReading shall process such data in accordance with its Privacy Policy and applicable data protection laws.
LoveReading may share limited data with trusted third-party providers where necessary to fulfil orders, deliver services or administer programmes.
16.4 Donor Information
LoveReading may collect and process personal data from donors in connection with donations and fundraising activities.
Donor information shall be used for:
- processing donations;
- administering funding programmes;
- providing updates where consent has been given.
LoveReading will not sell donor data to third parties and will process such information in accordance with its Privacy Policy.
16.5 Cookies
LoveReading uses cookies and similar technologies to enhance user experience. Further details are set out in our Cookie Policy.
17. Liability
To the fullest extent permitted by law, LoveReading shall not be liable for:
- any indirect, incidental or consequential loss or damage;
- loss of profits, revenue, data, goodwill or opportunity;
- any loss arising from delays, interruptions or failures outside its reasonable control;
- the actions or omissions of third parties, including suppliers or delivery providers.
- Nothing in these Terms excludes or limits liability for:
- death or personal injury caused by negligence;
- fraud or fraudulent misrepresentation;
- any liability which cannot be excluded by law.
18. Changes to Terms
LoveReading reserves the right to amend these Terms at any time. Updated Terms shall be published on the website and continued use of the services shall constitute acceptance of such changes.
19. Contact
For enquiries, please contact:
20. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
21. Entire Agreement
These Terms constitute the entire agreement between you and LoveReading in relation to your use of the services and supersede any prior agreements or understandings.
22. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.