win prizes newgen books for YA readers
Search our site
Persons Unknown by Susie Steiner Read the opening extract of the brand new Susie Steiner book before its publication on 05/04/2018

Listening Attitudes, Principles, and Skills by Judi (Cornell University, USA) Brownell

Listening Attitudes, Principles, and Skills



Listening Attitudes, Principles, and Skills by Judi (Cornell University, USA) Brownell

Listening, Sixth Edition takes an experiential approach to listening instruction, providing extensive applied examples and cases within the context of the HURIER listening model. The text encourages students to view listening as a process involving six interrelated components, which are developed along the parallel dimensions of theory and skill building. This new edition offers a companion website as well as additional and updated cases, in-text exercises, and questions for discussion. Throughout the text, new content has been added to address students' world of evolving technology and expanding social boundaries. Included in the new edition: The complexities of listening to social media and the unique challenges presented by mediated communication New and expanded topics in Listening Challenges, including listening as it relates to career communication and business contexts Suggested techniques for encouraging others to listen The new requirements of listening across cultural and generational boundaries, emphasized throughout Opening cases that present timely issues related to the listeners' social responsibilities A personal journal assignment in each chapter

About the Author

Judi Brownell is a Professor at the Cornell University School of Hotel Administration in the Cornell SC Johnson College of Business. She has created tools to assess employee-organization fit and the communication of service values. Brownell has authored several textbooks, published over 80 articles and serves on several editorial boards.

More books by this author
Author 'Like for Like' recommendations

Loading other formats...

Book Info

Publication date

2nd October 2017


Judi (Cornell University, USA) Brownell

More books by Judi (Cornell University, USA) Brownell
Author 'Like for Like'


Routledge an imprint of Taylor & Francis Ltd


430 pages


Communication studies
Media studies



Its jam packed with fantastic titles, informative descriptions & fantastic reviews and has a vast array of great features & competitions.

Linda Rollins

I love the honest opinions, recommendations for every genre and every reader, wish lists and Like for Like.

Amrita Dasgupta

If you LOVE reading then you will love LOVEREADING! It's a 'novel' idea. Seriously though I could not recommend them enough.

Rebecca Whymark

Thanks to Lovereading I have discovered new writers and read books I would never had looked twice at - and enjoyed them.

Angela Rhodes

Lovereading are lovely people who send me lovely books. What's not to love?

Gavin Dimmock

Lovereading is pitched at just the right level for all the various types of people who enjoy reading in its many forms.

Pam Woodburn

Lovereading is like booking a holiday, you don't know what it will be like and it is a whole new experience.

Sue Burton

I love that Lovereading handpicks very special debut reads.

Magda North