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This book examines how new workplace technology can improve performance - and how it can have the opposite effect when it is not properly planned and introduced with the participation of key stakeholders. It provides an overview and explanation of the steps involved in technology planning, acquisition, development, implementation, and assessment. The theoretical underpinnings of each of these steps - systems theory; concurrent engineering; industrial relations theory - are discussed. The methods for assessing an organization's needs and readiness for technological change are explored as are ways of identifying and eliminating organizational barriers to technological change, such as organizational culture, poor labour relations, and employee feelings of disenfranchisement. The final chapter addresses the necessity for ongoing evaluation and monitoring to ensure that the technological change continues to meet organizational, business and performance objectives. This textbook is designed for graduate students and academics in industrial and organizational psychology, industrial relations, professional degree programs (public administration), and executives in management training programs.
|Publication date:||5th July 2002|
|Author:||Carol J. Haddad|
|Publisher:||SAGE Publications Inc|
|Categories:||Psychology, Management & management techniques, Industry & industrial studies,|
Dr. Carol J. Haddad is a Professor in the School of Technology Studies at Eastern Michigan University in Ypsilanti, Michigan. She joined the faculty in 1993, after a distinguished career in industry and academe. Prior to her arrival at EMU, she served as a tenured faculty member at Michigan State University's School of Labor and Industrial Relations (1978-1990), and held senior positions with the American Society for Training and Development in Alexandria, Virginia and with the Industrial Technology Institute in Ann Arbor, Michigan, where as a Visiting Research Scientist she established and directed the Institute's first Labor and Technology Program. She ...More About Carol J. Haddad