Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.
| ISBN: | 9783642247606 |
| Publication date: | 5th January 2012 |
| Author: | Stefano Biazzo, Patrizia Garengo |
| Publisher: | Springer-Verlag Berlin and Heidelberg GmbH & Co. K an imprint of Springer-Verlag Berlin and Heidelberg GmbH & Co. KG |
| Format: | Paperback |
| Pagination: | 133 pages |
| Series: | SpringerBriefs in Business |
| Genres: |
Personnel and human resources management Accounting Business strategy |
Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.
Performance Measurement with the Balanced Scorecard features in the following genres: Personnel and human resources management, Accounting, Business strategy
Performance Measurement with the Balanced Scorecard is available in Paperback
Performance Measurement with the Balanced Scorecard was written by Stefano Biazzo, Patrizia Garengo and published by Springer-Verlag Berlin and Heidelberg GmbH & Co. K an imprint of Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Performance Measurement with the Balanced Scorecard has 133 pages
Yes it is part of SpringerBriefs in Business series
£40.49