For courses in Quality, Quality Improvement and Quality Assurance.
Filled with a wide-range of industry examples, this book takes an applied approach that teaches the "why and how" behind quality assurance and statistical process control. Each chapter includes abundant case studies that show how quality tools and techniques can be combined to resolve real customer issues. This edition offers a more global view and includes at least one service industry example per chapter. Expanded treatment is also given to multi-vari analysis and failure modes and effects analysis. With its combination of clear techniques and real-world illustrations, it shows explicitly how quality tools can be used to improve outputs, productivity, costs and safety.
| ISBN: | 9781292041780 |
| Publication date: | 1st November 2013 |
| Author: | Donna C S Summers |
| Publisher: | Pearson an imprint of Pearson Education |
| Format: | Paperback |
| Pagination: | 552 pages |
| Series: | Pearson Custom Library |
| Genres: |
Industrial quality control Business and Management |
For courses in Quality, Quality Improvement and Quality Assurance.
Filled with a wide-range of industry examples, this book takes an applied approach that teaches the "why and how" behind quality assurance and statistical process control. Each chapter includes abundant case studies that show how quality tools and techniques can be combined to resolve real customer issues. This edition offers a more global view and includes at least one service industry example per chapter. Expanded treatment is also given to multi-vari analysis and failure modes and effects analysis. With its combination of clear techniques and real-world illustrations, it shows explicitly how quality tools can be used to improve outputs, productivity, costs and safety.
Quality features in the following genres: Industrial quality control, Business and Management
Quality is available in Paperback, Ebook
Quality was written by Donna C S Summers and published by Pearson an imprint of Pearson Education
Quality has 552 pages
Yes it is part of Pearson Custom Library series
£76.49