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Destination Benchmarking

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Destination Benchmarking Synopsis

Develops a specific benchmarking methodology relevant to international tourism destinations. This book evaluates different approaches to benchmarking, and their application within tourism destinations. The book considers organization benchmarking - performance evaluation of a particular organization and its departments - and destination benchmarking, which involves all elements such as transport services, airport services, accommodation, leisure and sport, hospitality and local attitudes.

About This Edition

ISBN: 9780851997452
Publication date:
Author: Metin Kozak
Publisher: CABI
Format: Hardback
Pagination: 216 pages
Genres: Manufacturing industries

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