Audiobooks Narrated by Scott Mckain

7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience

"Defeat your company's greatest enemy: employee disengagement 7 Tenets of Taxi Terry outlines seven essential keys to engagement that any one at any job can use to excel. McKain threads them all together with the story of Taxi Terry, a cab driver in Jacksonville, FL, who gave him the best customer service experience of his life. Scott empowers you to make a tangible difference in your own life and the lives of your customers and contribute to overall health of the organization. Scott McKain has been recognized by Social Media Marketing Magazine as one of the 50 most influential marketing authors on Twitter. A popular keynote speaker on creating more compelling customer connections, McKain is a member of the Professional Speakers Hall of Fame."

Scott Mckain (Author), Scott Mckain (Narrator)

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Beautiful Mess: The Story of Diamond Rio

"Can a band comprised of six very talented but very different musicians make a difference with their music? What made it possible for Diamond Rio to weather the storms inherent in the fickle world of fame and fortune and go more than two decades without a single lineup change? Any reader in search of transparency and a behind-the-scenes look into the life of the band as a unit as well as the individual lives of the players and singers will be well satisfied. Can true loyalty exist within the competitive, seemingly unforgiving music industry? In Beautiful Mess Marty Roe, Dan Truman, Jimmy Olander, Brian Prout, Gene Johnson, and Dana Williams each has an entire chapter devoted to his personal and professional life. The book's tone is a welcome rarity-not written from one player's perspective, but from all six as they "meet in the middle." Beautiful Mess is a wild ride from the edge of disaster and a little-known secret to an ongoing heart-warming revival."

Diamond Rio (Author), Brian Prout, Dan Truman, Dana Williams, Gene Johnson, Jimmy Olander, Marty Roe, Scott Mckain (Narrator)

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