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Managing Online Reputation

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Managing Online Reputation Synopsis

Managing Online Reputation is a comprehensive look at online reputation management. Drawing on recent examples of organizations managing their online reputations effectively and ineffectively, it provides a practical and visual tool-kit of processes and techniques to help limit and respond effectively to negative situations on social media.

About This Edition

ISBN: 9781137382290
Publication date:
Author: Charlie Pownall
Publisher: Palgrave Macmillan an imprint of Palgrave Macmillan UK
Format: Paperback
Pagination: 236 pages
Series: Palgrave Pocket Consultants
Genres: Sales and marketing
Media studies: internet, digital media and society
Online marketing / Social media marketing
Business strategy
Business communication and presentation

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