Audiobooks narrated by Caroline Miller

"On the Crystal Coast of North Carolina, in the small town of Emerald Isle... Juli Cooke, hard-working and getting nowhere fast, marries a dying man, Ben Bradshaw, for a financial settlement, not expecting he will set her on a journey of hope and love. The journey brings her to Luke Winters, a local art dealer, but Luke resents the woman who married his sick friend and warns her not to hurt Ben-and he's watching to make sure she doesn't. Until Ben dies and the stakes change. Framed by the timelessness of the Atlantic Ocean and the brilliant blue of the beach sky, Juli struggles against her past, the opposition of Ben's and Luke's families, and even the living reminder of her marriage-to build a future with hope and perhaps to find the love of her life-if she can survive the danger from her past."

Grace Greene (Author), Caroline Miller (Narrator)

Audiobook

The Emerald Isle, NC Stories Series Boxed Set: Three Book Series

"The novels of The Emerald Isle, NC Stories series ~ now available in a three eBook boxed set ~ BEACH RENTAL, BEACH WINDS, and BEACH WEDDING. It's always a good time for a love story and a trip to the beach and reading The Emerald Isle, NC Stories Series of romance and sweet inspiration is a great way to get there. BEACH RENTAL is first - it's Juli's story. BEACH WINDS is second - it's Frannie's story, and BEACH WEDDING is third and it's Maia's story. BEACH RENTAL On the Crystal Coast of North Carolina, in the small town of Emerald Isle… Juli Cooke, hard-working and getting nowhere fast, marries a dying man, Ben Bradshaw, for a financial settlement, not expecting he will set her on a journey of hope and love. The journey brings her to Luke Winters, a local art dealer, but Luke resents the woman who married his sick friend and warns her not to hurt Ben-and he's watching to make sure she doesn't. Until Ben dies and the stakes change. Framed by the timelessness of the Atlantic Ocean and the brilliant blue of the beach sky, Juli struggles against her past, the opposition of Ben's and Luke's families, and even the living reminder of her marriage-to build a future with hope and perhaps to find the love of her life-if she can survive the danger from her past. BEACH WINDS Off-season at Emerald Isle ~ In-season for secrets of the heart… Frannie Denman has been waiting for her life to begin. After several false starts, and a couple of broken hearts, she ends up back with her mother, with whom she doesn't get along, until her elderly uncle gets sick and Frannie goes to Emerald Isle to help manage his affairs while he's recovering. Her uncle's oceanfront home, Captain's Walk, is a great place to hide from her troubles. But Frannie doesn't realize that winter is short in Emerald Isle and the beauty of the ocean and seashore can help heal anyone's heart, especially when her uncle's handyman is the handsome Brian Donovan. Frannie wants to move forward with her life. To do that she needs questions answered. With the right information there's a good chance she'll will be able to affect not only a change in her life, but also a change of heart. BEACH WEDDING Maia helped her friends find their happily-ever-afters ~ Now she's ready for her own ~ Along the Outer Banks of North Carolina and the Crystal Coast ~ from the Front Street Gallery in Beaufort, NC, to the beaches of Emerald Isle and across Bogue Sound to Morehead City.… Maia Donovan watched her friends find true love, and dreamed of her own happily-ever-after, but wishes and reality don't always match up. Maia doesn't realize the biggest obstacle to her happily-ever-after may be herself, and the memories she's hiding in her heart-that part of her heart that still belongs to her first true love. If Maia can't resolve her fears and give up those old feelings, then finding her happily-ever-after may become an impossible dream."

Grace Greene (Author), Brittany Goodwin, Caroline Miller (Narrator)

Audiobook

The Secret of Culture Change: How to Build Authentic Stories That Transform Your Organization

"Find out how bold actions by visionary leaders can inspire powerful stories that drive culture change. Data indicates that most strategic efforts to change a company's culture fail. So how do companies succeed in this endeavor? A top strategy professor and two highly successful CEOs found that, in companies that had successfully changed their culture, leaders had taken dramatic actions that embodied the new cultural values. These actions inspired stories that became company legends, repeated in every department and handed on to new employees. Through compiling and analyzing 150 stories from business leaders who have achieved change, they identified 6 attributes that every successful culture change story has in common: 1. The actions are authentic 2. They revolve around the CEO 3. They signal a clean break with the past, and a clear path to the future 4. They appeal to employee heads and hearts 5. They're often theatrical or dramatic 6. They're told, and re-told, throughout the organization With extensive and inspiring examples of stories containing these attributes, the authors illustrate how readers can harness the power of stories within their company in order to change or create a winning culture to align with any strategy."

Jay B. Barney (Author), Caroline Miller (Narrator)

Audiobook

Bunny Boy and Me

"Diagnosed with fibromyalgia in her mid-thirties, Nancy Laracy adopts a rabbit, Bunny Boy, who ends up saving her life—literally. “A fascinating and heartwarming story [that will] resonate with people who suffer from chronic pain and who love animals . . . I am inspired by [Laracy’s] emotional depth in relating to [Bunny Boy] and his perception and response to her needs.”—Jan Chambers, President, National Fibromyalgia and Chronic Pain Association When the rug is pulled under from Nancy Laracy, a busy wife and mother of two who is diagnosed with a mixed connective tissue disease and fibromyalgia in her mid-thirties, she rebelliously adopts a baby red satin rabbit, Bunny Boy. So begins a deep, magical, and lifelong bond, where Bunny Boy and Nancy become inseparable companions in pain management. As Nancy battles her debilitating chronic pain, Bunny Boy is diagnosed with a similar incurable autoimmune disease, developing a severe jaw abscess. Despite the fact that bunnies are known for succumbing to their fear and pain during medical treatment, Bunny Boy fights through countless surgeries with the heart of a lion, even helping to pioneer a cutting-edge medical treatment that, once made available to humans, would save Nancy’s life. Despite Bunny Boy’s illness, he lives boldly with joie de vivre without a care for his pain, gamboling about the house where he runs free. As they grow closer in sickness and in health, Bunny Boy shows Nancy how to reclaim her own zest for life and overcome her disease, as well as dozens of other patients in a rehabilitation center when he becomes a therapy rabbit. A poignant story of resiliency, deep love, and faith in miracles, Bunny Boy and Me is a heartwarming tale of the unluckiest, luckiest rabbit who defied the odds and made a difference."

Nancy Laracy (Author), Caroline Miller (Narrator)

Audiobook

The Frictionless Organization: Deliver Great Customer Experiences with Less Effort

"Learn how frictionless organizations cut costs, grow revenue, and create loyal fans by creating products and services that work so well, their customers never have to contact them for the wrong reasons. Many organizations focus so intently on improving the way customers interact with them that they don't ask the more fundamental question of whether the interactions are needed in the first place. Every contact channel adds cost and complexity. And while customers appreciate that they can now call, chat, text, or email to check an order or resolve a problem, they appreciate not having to do anything even more. Veteran customer service experts Bill Price and David Jaffe explain how service, support, and sales can be made invisible, reducing costs and providing a better customer experience. Drawing on examples from four continents and over twenty-five countries, they provide a logical and sequential methodology that every reader can follow. Reducing contact with customers means proactively focusing on the customer perspective, which is always a good idea. This means organizations need to rethink all aspects of their business, from product and services design to quality and control. It is a whole enterprise initiative, but one with a huge upside."

Bill Price, David Jaffe (Author), Caroline Miller (Narrator)

Audiobook

The Creative Mindset: Mastering the Six Skills That Empower Innovation

"'Jeff and Staney emphasize that small acts of creativity can have huge consequences and that ordinary people can do extraordinary things if they can see the opportunities in front of them.' -Mitch Jacobson, Executive Director, Austin Technology Incubator, UT Blackstone LaunchPad, University of Texas at Austin Nearly all of today's major innovation workshops and programs call on organizations to drive innovation. What they miss is that innovation comes from the personal creativity of individuals. And creativity doesn't require an advanced education or technical skills-all employees can be creative. Often, all they lack is a fitting mindset and the right tools. The Creative Mindset brings how-to advice, tools, and techniques from two master innovators who have taught and worked with over half of all Fortune 500 companies. Jeff and Staney DeGraff introduce six essential creative-thinking skills that can be easily mastered with limited practice and remembered as the acronym CREATE: Concentrate, Replicate, Elaborate, Associate, Translate, and Evaluate. These six skills, sequenced as steps, simplify and summarize the most important research on creative thinking and draw on over thirty years of real-world application in some of the most innovative organizations in the world. It's time to rethink the way we make innovation happen. As the spirit of chef Gusteau proclaims in the Pixar classic Ratatouille, 'Anyone can cook.'"

Jeff DeGraff, Staney DeGraff (Author), Caroline Miller (Narrator)

Audiobook

Building Brand Communities: How Organizations Succeed by Creating Belonging

"An authentic brand community is more than just people buying your product or working alongside one another. This book articulates the critical roles of mutual concern, common values, and shared experiences in creating fiercely loyal customer and collaborator relationships. Smart organizations know that creating communities is the key to unlocking unprecedented outcomes. But too many mistakenly rely on superficial transactional relationships as a foundation for community, when really people want something deeper. Carrie Melissa Jones and Charles Vogl argue that in an authentic and enriching community, members have mutual concern for one another, share personal values, and join together in meaningful shared experiences, whether online or off. On the deepest level, brands must help members grow into who they want to be. Jones and Vogl present practices used by global brands like Yelp, Etsy, Twitch, Harley Davidson, Salesforce, Airbnb, Sephora, and others to connect in a meaningful way with the people critical for their success. They articulate how authentic communities can serve organizational goals in seven different areas: innovation, talent recruitment, customer retention, marketing, customer service, building transformational movements, and creating community forums. They also reveal principles to grow a new brand community to critical mass. This is the first comprehensive guide to a crucial differentiator that gives organizations access to untapped enthusiasm and engagement."

Carrie Melissa Jones, Charles Vogl (Author), Caroline Miller (Narrator)

Audiobook

Saving Face: How to Preserve Dignity and Build Trust

"'Maya Hu-Chan shares a blueprint for becoming a more empathetic, self-aware, and inclusive leader. Saving Face guides us to consider different perspectives, to think first and speak last, and to respect others above all else.' -Frances Hesselbein, former CEO, Girl Scouts of the USA, and Presidential Medal of Freedom recipient Organizations now need to attract, retain, and motivate teams and employees across distance, time zones, and cultural differences. Building authentic and lasting human relations may be the most important calling for leaders in this century. According to management and global leadership specialist Maya Hu-Chan, the concept of 'saving face' can help any leader preserve dignity and create more empathetic cross-cultural relationships. 'Face' represents one's self-esteem, self-worth, identity, reputation, status, pride, and dignity. Saving face is often understood as saving someone from embarrassment, but it's also about developing an understanding of the background and motivations of others to discover the unique facets we all possess. Without that understanding, we risk causing others to lose face without even knowing it. Hu-Chan explains saving face through anecdotes and practical tools, such as her BUILD leadership model (Benevolence, Understanding, Interacting, Learning, and Delivery). This book illustrates how we can give face to create positive first impressions, avoid causing others to lose face, and, most importantly, build trust and lasting relationships inside and outside the workplace."

Maya Hu-Chan (Author), Caroline Miller (Narrator)

Audiobook

The Forever Transaction: How to Build a Subscription Model So Compelling, Your Customers Will Never

"Develop and cultivate the kind of robust, long-term customer relationships that power companies like Nike, Spotify, LinkedIn, and Target More and more companies are concluding that the potential rewards of subscription-based products and services are worth the risk of radically changing their business models. They’re correct. The Membership Economy is here and it’s here to stay-and if you want to compete for the long run, you need to join it. Strategy consultant Robbie Kellman Baxter has been helping companies excel in this business environment for more than a decade. Now, in The Forever Transaction, she reveals all her secrets. Whatever industry you’re in, Baxter provides the inspiration, tools, and insight you need to build and execute a business model that will leave your competition in the dust. You’ll find out how industry leaders like Under Armour, Microsoft, and Netflix have created an ever-expanding customer base of loyal subscribers-and are keeping them coming back. You’ll learn how to lead your organization through every step of the process-from initial start-up to new product testing, scaling for long-term growth and sustainability to revamping your culture so everyone works together to optimize customer lifetime value. You’ll also master all the essentials of succeeding in the Membership Economy, like subscription pricing, Software-as-a-Service, digital community engagement, and freemium incentives as a way to turn casual browsers into cash-paying super-users. With The Forever Transaction, you have everything you need to build durable, long-term relationships with every customer, and leverage them for ultimate business success-today, tomorrow, and forever."

Robbie Kellman Baxter (Author), Caroline Miller (Narrator)

Audiobook

Woman of Influence: 9 Steps to Build Your Brand, Establish Your Legacy, and Thrive

"Reinvent yourself as a woman of influence-and become the leader you were meant to be Have you ever felt like your organization’s best-kept secret? Are you the go-to person for work that downplays your potential? Do you want to hone your leadership skills while still staying true to who you are? If you answered yes to any of these questions, or if your reputation as a standout contributor is not translating into career advancement, Woman of Influence is for you. With more than two decades of experience working with hundreds of thousands of women and clients including eBay, GM, Microsoft, and more, Be Leaderly CEO Jo Miller has the strategies, stories, and research to help women shift their focus from doing to leading. In Woman of Influence, she provides a practical, hands-on roadmap that walks you through 9 specific steps to build your brand, establish your legacy, and thrive. Each step is reinforced with self-assessments, inspiring exercises, and checklists that have been road-tested by tens of thousands of professional women."

Jo Miller (Author), Caroline Miller (Narrator)

Audiobook

Think on Your Feet: Tips and Tricks to Improve Your Impromptu Communication Skills on the Job

"“[Think on Your Feet] is a helpful maven’s guide ideal for anyone who views a podium with fear and trembling.”-Publishers Weekly Get out of your own way! Our professional lives are full of situations outside of our control. A job interviewer asks a question out of left field. A coworker puts you on the spot in front of the boss. Your PowerPoint presentation crashes at a critical moment. Most people react to the unexpected with anxiety and unease. We get rattled, stumble over our words, and overthink the situation. Others, though, handle it with self-assurance and aplomb. They gain a sense of empowerment and energy when the pressure is on. Like great improv actors, they’re able to think on their feet. The great thing is, improv isn’t about winging it or flying by the seat of your pants; improv at its core is about listening and responding. It’s based on rules and techniques, and it taps directly into your soft communication skills. By incorporating it into your prep work for professional situations, you’ll learn how to retrain your brain for the unexpected and get out of your own way in those unexpected-and expected-professional situations. Practicing improv isn’t about being funny. Instead, it’s about developing the mental agility to spin any surprise in your favor and to communicate with confidence. Filled with engaging improv activities, this interactive guide will ensure you never come away from a tough moment pondering the woulda, coulda, shoulda! again. You’ll learn how to nurture your personal style for communicating in every professional situation. From effective listening in the office, giving presentations, and leading meetings to negotiating a raise, acing an interview, and more, you’ll start communicating with confidence and stop letting the unexpected hold you back. Take your workplace communication-and your career-to the next level by mastering the art of Thinking on Your Feet."

Jen Oleniczak Brown (Author), Caroline Miller (Narrator)

Audiobook

7 Rules for Positive, Productive Change: Micro Shifts, Macro Results

"Change is difficult but essential-Esther Derby offers seven guidelines for change by attraction, an approach that draws people into the process so that instead of resisting change, they embrace it. Organizational change efforts often fail because they focus on top-down methods that rely on coercion, rewards, or positional authority. Well-meaning leaders talk about driving change, as though employees are cattle or cars. At best, this results in compliance--not engagement or commitment. And at worst it simply doesn't work. Drawing from her experience working with some of today's most successful companies, Esther Derby argues for what she calls change by attraction: giving space and support for people to feel the loss that comes with change and help them see what is valuable about the future you propose. Resistance fades because people feel there is nothing to resist--there is only something they want to move toward. In this book Derby outlines her seven rules for change by attraction: Strive for Congruence; Honor the Past; Assess What Is; Pay Attention to Networks; Experiment; Guide, Don't Standardize; and Use Your Self."

Esther Derby (Author), Caroline Miller (Narrator)

Audiobook

Audiobooks Narrated by Caroline Miller