"Trust is a word we use a lot. But have you ever learned how to make smart decisions about trust? How to earn the trust of other people? Or, how to repair trust when it breaks down? Rachel Botsman has helped the world’s brightest minds change the way they think about trust. Now, in How to Trust and Be Trusted, she shares those insights with you in five clear principles.
Curated to strengthen connection and engagement, these five principles guide the listener through a series of accessible and relatable lessons, all with the groundbreaking framework of placing trust at the center of our daily conversations, decisions, and behaviors.
Leveraging more than a decade of research, Botsman examines the fundamental principles of high trust teams and cultures, combining eye-opening insights with compelling stories. Botsman guides listeners through interactive exercises that challenge our assumptions around trust, teaching us how to develop as individuals and team players—and ultimately experience the profound impact mutual trust can have on our lives.
Botsman has engaged with graduates, CEOs, start-up founders, and leaders from all walks of life about their trust challenges. In How to Trust and Be Trusted, she distills the most powerful takeaways to share new and unique ways to rethink trust and shine a light on its powerful role in personal and professional fulfillment.
Learn how to give your trust to the right people and how to be more trustworthy. It can be life-changing."
"Penguin presents the audiobook edition of Who Can You Trust? by Rachel Botsman, read by Caroline Baum.
Nominated for the Business Book Awards 'Embracing Change' category
If you can't trust those in charge, who can you trust?
From government to business, banks to media, trust in institutions is at an all-time low. Widespread corruption, elitism and economic disparity have led to a worldwide upsurge of anti-establishment movements. But this isn't the age of distrust - far from it.
In this revolutionary book, world-renowned trust expert Rachel Botsman reveals that we are at the tipping point of one of the biggest social transformations in human history. A new world order is emerging: we have lost faith in brands, leaders and systems, but millions of people every day rent their home to total strangers on AirBnB, exchange cryptocurrency online, or get in the car of an unknown Uber driver. This is the age of distributed trust; a paradigm shift driven by new technologies that are rewriting the rules of an all-too-human relationship.
If we are to benefit from this radical transformation, it is vital that we understand the new mechanics of how trust is built, managed, lost and repaired. In Who Can You Trust?, Botsman provides a detailed map of this uncharted landscape - and explores what's next for humanity."