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Audiobooks by Anne Morriss

Browse audiobooks by Anne Morriss, listen to samples and when you're ready head over to Audiobooks.com where you can get 3 FREE audiobooks on us

LoveReading Top 10

  1. The Final Twist Audiobook The Final Twist
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  2. The Bomber Mafia: A Dream, a Temptation, and the Longest Night of the Second World War Audiobook The Bomber Mafia: A Dream, a Temptation, and the Longest Night of the Second World War
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  3. Soundtracks: The Surprising Solution to Overthinking Audiobook Soundtracks: The Surprising Solution to Overthinking
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  4. Win at Work and Succeed at Life: 5 Principles to Free Yourself from the Cult of Overwork Audiobook Win at Work and Succeed at Life: 5 Principles to Free Yourself from the Cult of Overwork
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  5. Left You Dead Audiobook Left You Dead
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  6. Protector: The epic new adventure through the battlefields of ancient Greece Audiobook Protector: The epic new adventure through the battlefields of ancient Greece
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  7. Because of You: The instant Sunday Times bestseller 2020 Audiobook Because of You: The instant Sunday Times bestseller 2020
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  8. The Wife Who Got a Life Audiobook The Wife Who Got a Life
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  9. Covet Audiobook Covet
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  10. The Power of Geography: Ten Maps That Reveal the Future of Our World Audiobook The Power of Geography: Ten Maps That Reveal the Future of Our World
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Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You Audiobook

Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You

Author: Anne Morriss, Frances Frei Narrator: Eliza Foss Release Date: June 2020

The Power of Empowering Others Leadership isn't easy. It takes grit, courage, and vision, among other things, that can be hard to come by on your toughest days. When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies. Frances Frei and Anne Morriss offer a different worldview. They argue that this popular leadership advice glosses over the most important thing you do as a leader: build others up. Leadership isn't about you. It's about how effective you are at empowering other peopleand making sure this impact endures even in your absence. As Frei and Morriss show through inspiring stories from ancient Rome to present-day Silicon Valley, the origins of great leadership are found, paradoxically, not in worrying about your own status and advancement, but in the unrelenting focus on other people's potential. Unleashed provides radical advice for the practice of leadership today. Showing how the boldest, most effective leaders use a special combination of trust, love, and belonging to create an environment in which other people can excel, Frei and Morriss offer practical, battle-tested toolsbased on their work with companies such as Uber, Riot Games, WeWork, and othersalong with interviews and stories from their own personal experience, to make these ideas come alive. This book is your indispensable guide for unleashing greatness in other people...and, ultimately, in yourself.

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Uncommon Service: How to Win by Putting Customers at the Core of Your Business Audiobook

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

Author: Anne Morriss, Frances Frei Narrator: Eliza Foss Release Date: June 2020

Are you meeting your customers demand for great serviceand saving money at the same time? If not, youre at a serious disadvantagemissing out on building a sustainable business thats profitable, scalable, and capable of delivering excellence every day. In Uncommon Service, Harvard Business School professor Frances Frei and coauthor Anne Morriss bring a provocative new argument to the table: that companies must dare to be bad in order to be great, choosing strategic ways to underperform while fueling a winning service advantage. According to the authors, uncommon service is created by specific design choices made in the very blueprint of a business model. And its not about making a customer happy; instead, its about creating an organization where all employeesnot just star performersprovide excellent service as a matter of routine. Outstanding service organizations create offerings, funding strategies, systems, and cultures that set their people up to excel casually. Introducing a decidedly fresh view of service, the authors present an organizational design model built on tough choices you must make about four dimensions of your business: Your service offering: How do customers define excellence in your offering? Your service funding mechanism: How will you get paid for delivering excellence? Your employee management system: How will you prepare your employees to deliver excellence every day? Your customer management system: How will you get your customers to behave in ways that improve their service experiencewithout disrupting anyone elses? Create an organizational culture that reinforces smart decisions around these four dimensions and youll achieve a service advantage that rivals cant hope to copy. Frei and Morriss illustrate the power of this approach with examples of winning companies from a wide array of industriesincluding financial services, commercial aviation, health care, and retail. Practical and engaging, Uncommon Service makes a powerful case for a new and systematic approach to customer service as a pathway to unprecedented productivity and profitability

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