Fast track route to mastering quality management
Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process
Examples and lessons from some of the world's most successful businesses, including Toyota, Solectron Technology, Sun Microsystems, Sundaram-Clayton, and Prudential Assurance Company, and ideas from the smartest thinkers, including W. Edwards Deming, Philip Crosby, Genichi Taguchi, Shigeo Shingo, and Dr. A.V. Feigenbaum
Includes a glossary of key concepts and a comprehensive resources guide
| ISBN: | 9781841122212 |
| Publication date: | 29th January 2002 |
| Author: | Amy Zuckerman, Ned Hamson |
| Publisher: | Capstone an imprint of Wiley |
| Format: | Paperback |
| Pagination: | 144 pages |
| Series: | Express Exec |
| Genres: |
Business and Management |
Fast track route to mastering quality management Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process Examples and lessons from some of the world's most successful businesses, including Toyota, Solectron Technology, Sun Microsystems, Sundaram-Clayton, and Prudential Assurance Company, and ideas from the smartest thinkers, including W. Edwards Deming, Philip Crosby, Genichi Taguchi, Shigeo Shingo, and Dr.
Managing Quality features in the following genres: Business and Management
Paperback. Not Available.
Managing Quality was written by Amy Zuckerman, Ned Hamson and published by Capstone an imprint of Wiley
Managing Quality has 144 pages
Yes it is part of Express Exec series