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Flight Catering

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Flight Catering Synopsis

The airline industry is a vast international business that is central to world economies. In today's environment, it faces many challenges and a tight operational strategy is vital to survive. In-flight catering is a central part of these strategies at all levels: be they customer satisfaction, marketing, operations or logistics. Fully endorsed by the International Flight Catering Association, Flight Catering is an authoritative guide to this specialised and vital area on the catering industry. With an international team of contributions from both academia and industry it provides a user friendly guide, taking the reader through every aspect from marketing and on board service, to cost control and logistics.

About This Edition

ISBN: 9780750662161
Publication date: 13th January 2004
Author: Peter Jones
Publisher: Butterworth-Heinemann Ltd an imprint of Taylor & Francis Ltd
Format: Paperback
Pagination: 335 pages
Genres: Hospitality and service industries
Transport industries