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Audiobooks Narrated by India Fisher
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A practical toolkit for handling workplace conflict and difficult conversations Dealing with the Tough Stuff is the business leader's critical guide to handling difficult conversations in the workplace. Based on the science of human behaviour -- both verbal and nonverbal -- this book is packed full of practical and pragmatic strategies for managing conflict situations. You'll learn a variety of diagnostics, models and processes that you can start using today, and you'll benefit from expert tips, tricks and tools for leading important conversations with empathy and assertiveness. This updated second edition includes new material on key conversations with distance workers, as well as within the context of a fast-growth company, and a broad selection of real-world case studies from a diverse array of workplaces. Backed by contemporary psychological theory and time-tested amongst thousands of leaders, these highly relevant suggestions give you the power to deal with the tough stuff effectively and compassionately.
The human element plays a large part in the manager's role, yet many lack the training needed to deal with people effectively. This book helps you understand what makes people tick, and helps you develop the human skills you need to manage.
Achieve clarity and directness in your communications Deal with anger, stubbornness and defensiveness Develop the skills to manage immediate crises Set priorities, and build a foundation of strong communication Avoiding the tough stuff can be extremely costly for managers, staff and the business as a whole. No one enjoys these conversations, but they are inevitable -- and the right set of skills goes a long way toward making them run smoothly, with greater results out the other side. Dealing with the Tough Stuff is your indispensable primer on human behaviour, and effectively navigating tough conversations at work.
Assertiveness: How to Be Yourself in Every Situation is designed to provide the reader with instant practical solutions to the everyday real-life situations we all face at home, at work and at play. No matter how successful we are, we all face stressful and hard-to-handle challenges in daily life, and if we want to be as happy and healthy as we can- we must learn to assert ourselves, make our voices heard and approach life with confidence and self-assurance. This book provides a roadmap to help you navigate your way through challenging opportunities, hurdles and milestones. Taking universal scenarios case by case, and packed with practical tips, this down-to-earth book will give you the tools to build your self esteem and become happier, healthier, and in control of your own destiny.
An unabridged reading of this original BBC Books novel featuring the Sixth Doctor, as played on TV by Colin Baker. When an RAF squadron shoots down an unidentified aircraft over Turelhampton, the village is immediately evacuated. But why is the village still guarded by troops in 2001? When a television documentary crew break through the cordon looking for a story, they find they've recorded more than they'd bargained for. Caught up in both a deadly conspiracy and a historical mystery, retired Brigadier Lethbridge-Stewart calls upon his old friend the Doctor. Half-glimpsed demons watch from the shadows as the Doctor and the Brigadier travel back in time to discover the last, and deadliest, secret of the Second World War. Duration: 8 hours approx
When talented and special animals start going missing across Britain, the Cook family know it's another job for their resident spy pets. Lara might be sure that the dogs can handle the case alone, but not everything goes according to the Spy Pups' plan.
Can Spy Cat Shakespeare prove his worth and save the Spy Pups' tails? And maybe even answer the age-old question.. which is better, cats or dogs?
It's raining chickens! An unusual storm cloud has been hovering over Brickfield town and LARA knows that something isn't quite right about it - it smells, sort of... chicken-y. The people of Brickfield are becoming strangely grumpy so LARA, Spy Dog extraordinaire, must investigate. If the town doesn't see sunshine soon the consequences could be dogastrophic!
A young lieutenant is sent to interrogate two intruders at a secure RAF base. The man seems oddly familiar and claims he’s an alien, and his female friend is from 1930. But something connects them with an earlier incident: stories of a giant insect...
Shakespeare, the Spy Cat, is standing in for Lara and her Spy Pups once again. This time evil oldies are intent on destroying the internet and returning Britain to 'the good old days' where life was slower and young people respected their elders. Can Spy Cat stop their plot to shoot down satellites from the top of The Shard?
National security is under threat! The evil Mr Big has escaped from prison AGAIN and he's on a mission to steal Egypt's most valuable treasure, the Nile Ruby. The Prime Minister knows only one agent can stop this evil criminal mastermind - Spy Dog! But can Lara learn some new tricks in time to find the ruby, protect her pups and get Mr Big back in jail where he belongs?
The #1 New York Times Bestseller, USA Today Book of the Year, now a major motion picture.
The debut psychological thriller that will forever change the way you look at other people's lives.
Nothing is more addicting than The Girl on the Train. Vanity Fair The Girl on the Train has more fun with unreliable narration than any chiller since Gone Girl.
EVERY DAY THE SAME
Rachel takes the same commuter train every morning and night. Every day she rattles down the track, flashes past a stretch of cozy suburban homes, and stops at the signal that allows her to daily watch the same couple breakfasting on their deck. She’s even started to feel like she knows them. Jess and Jason, she calls them. Their life—as she sees it—is perfect. Not unlike the life she recently lost.
UNTIL TODAY
And then she sees something shocking. It’s only a minute until the train moves on, but it’s enough. Now everything’s changed. Unable to keep it to herself, Rachel goes to the police. But is she really as unreliable as they say? Soon she is deeply entangled not only in the investigation but in the lives of everyone involved. Has she done more harm than good?
Shakespeare, the ginger tabby, otherwise known as Agent 009, never officially signed up to protect the Cook children, but in the world-famous Spy Dog's absence, he was most definitely the best pet for the job. Shakespeare has some very big (and furry) boots to fill. And with a dangerous criminal on the loose nearby to where the Cooks are camping, he may need all nine lives to do it!
THE NUMBER ONE BESTSELLER.
YOU DON'T KNOW HER. BUT SHE KNOWS YOU.
Rear Window meets Gone Girl, in this exceptional and startling psychological thriller
'Gripping, enthralling - a top-notch thriller and a compulsive read'
S J WATSON, bestselling author of Before I Go To Sleep
Rachel catches the same commuter train every morning. She knows it will wait at the same signal each time, overlooking a row of back gardens. She's even started to feel like she knows the people who live in one of the houses. 'Jess and Jason', she calls them. Their life - as she sees it - is perfect. If only Rachel could be that happy.
And then she sees something shocking. It's only a minute until the train moves on, but it's enough.
Now everything's changed. Now Rachel has a chance to become a part of the lives she's only watched from afar.
Now they'll see; she's much more than just the girl on the train...
Showcases Big Finish's talent for space opera...' Paul Simpson SFB
Charlotte Pollard's adventures are over. She escaped death aboard the R101 and travelled in time and space - but now in the service of the monolithic, unknowable Viyrans, their unending mission is stifling her. An encounter with would-be adventurer Robert Buchan, near the mysterious Ever-and-Ever-Prolixity, provides the opportunity Charley needs for escape...
So, the adventuress is abroad once more: meeting a lost expedition in uncharted forests, solving enigmas, and hoping beyond hope to see the people she misses most: her family. But Charley cannot run forever. The Viyrans know the power of the 'Lamentation Cipher' and they have a solution... for everything.
Part One: The Lamentation Cipher
Part Two: The Shadow at the Edge of the World
Part Three: The Fall of the House of Pollard
Part Four: The Viyran Solution
