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Capabilities for Data-Driven Service Innovation

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Capabilities for Data-Driven Service Innovation Synopsis

Martin Schymanietz explores dynamic capabilities that help organizations to cope with the challenges and chances of the utilization of data for service provision. Data-driven service innovation provides a fruitful pathway for organizations to extend their current offerings, deepen customer relationships and increase revenues. He examines the nature of data-driven service innovation, accompanied challenges and identifies relevant actors and their roles on an individual level.

This approach helps organizations to develop dynamic capabilities based on individual actors that in sum shape the whole organization.

About This Edition

ISBN: 9783658316907
Publication date:
Author: Martin Schymanietz
Publisher: Springer Gabler an imprint of Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Format: Paperback
Pagination: 219 pages
Series: Markt- und Unternehmensentwicklung Markets and Organisations
Genres: Business mathematics and systems
Business applications
Industrial applications of scientific research and technological innovation

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