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Driving Networked Service Productivity

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Driving Networked Service Productivity Synopsis

Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique.

The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world.

About This Edition

ISBN: 9783658295790
Publication date:
Author: Christofer F Daiberl
Publisher: Springer Gabler an imprint of Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Format: Paperback
Pagination: 264 pages
Series: Markt- und Unternehmensentwicklung Markets and Organisations
Genres: Computer science
Computer networking and communications

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