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Experience Management

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Experience Management Synopsis

This book deals with experience management in the context of real-world applicability and realistic applications. A particular focus is given by the requirements that arise in complex problem solving and by the fact that modern experience management must be implemented as Internet-based applications. Concrete application areas that are discussed in this book are electronic commerce, diagnosis of complex technical equipment, and electronic design reuse. This book explores how experience management can be supported by information technology, especially by techniques that stem from knowledge-based systems, case-based reasoning, machine learning, and process modeling. It surveys different methods in a unified terminology and investigates them with respect to application requirements. Further, the process of application development and maintenance is highlighted, pointing out successful practically proven ways for obtaining and operating experience management applications.

About This Edition

ISBN: 9783540441915
Publication date:
Author: R Bergmann
Publisher: Springer an imprint of Springer Berlin Heidelberg
Format: Paperback
Pagination: 393 pages
Series: Lecture Notes in Computer Science
Genres: Artificial intelligence
Computer applications in the social and behavioural sciences
E-commerce: business aspects
Business mathematics and systems
Business applications
Graphical and digital media applications
Applied computing

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