When your customers succeed, your business succeeds. Customer Success is all about generating revenue growth through customer relationships, outcomes, trust, loyalty, retention and referrals - and Kellie Lucas is a pioneer in the discipline.
Discover how to maximise customer retention, recurring revenue and growth, build a productive and balanced team and excel as a Customer Success professional - in just 6 minutes!
| ISBN: | 9781788608244 |
| Publication date: | 11th November 2025 |
| Author: | Kellie Lucas |
| Publisher: | Practical Inspiration Publishing |
| Format: | Paperback |
| Pagination: | 120 pages |
| Series: | 6-Minute Smarts |
| Genres: |
Sales and marketing management Customer services Business strategy |