ISO 9001:2000 for Small Business Management: Implementing Process-Approach Quality Management demonstrates how a process-approach quality management system performs in the real work environment. The book gives you an ISO based quality management tool, featuring the year 2000 requirements for ISO 9001. It includes the quality system manual, the oper
| ISBN: | 9781420025453 |
| Publication date: | 28th June 2001 |
| Author: | Gaal, Arpad |
| Publisher: | Taylor and Francis |
| Format: | Ebook |