This book explores the future of retail and service design, offering cutting-edge insights from leading researchers. With a focus on sustainability, phygital innovation, and community retail, it provides a forward-thinking roadmap for the evolution of these fields.
Each chapter examines the current landscape and future possibilities, presenting a dynamic vision of what lies ahead. From transforming customer experiences through community engagement and immersive technologies to advancing sustainability, this book invites readers to engage with emerging trends and the transformative power of design.
Ideal for researchers, designers, educators, students, and innovation enthusiasts, it delivers fresh perspectives on the rapidly evolving world of retail and service design.
Chapter 8 of this book is freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons Attribution?Non Commercial?No Derivatives (CC?BY?NC?ND) 4.0 license.
| ISBN: | 9781032830162 |
| Publication date: | 5th June 2025 |
| Author: | Bethan Alexander, Katelijn Quartier, Mia Münster, Zakkiya Khan, Francesca Murialdo |
| Publisher: | Routledge an imprint of Taylor & Francis |
| Format: | Hardback |
| Pagination: | 206 pages |
| Series: | Routledge Research in the Retail Industry |
| Genres: |
Retail and wholesale industries Architecture: interior design Sales and marketing Civil engineering, surveying and building Design, Industrial and commercial arts, illustration |