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Managing Assertively

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Managing Assertively Synopsis

A proven program for increasing your management skills

Managing Assertively has helped tens of thousands of businesspeoplebecome more effective managers by sharpening their people skills.Leading management trainer Madelyn Burley-Allen shows you how you,too, can learn to resolve conflicts and defuse interpersonalproblems that invariably arise at work. Her step-by-steptechniques, clear examples, and competence-building exercises willimmediately improve your supervisory skills, sharpen yourself-awareness, and make you a more confident, assertive manager.You'll learn how to:
* Use eight building blocks to become a more effective manager
* Overcome self-defeating behavior
* Handle criticism to maintain and enhance self-esteem
* State limits and expectations to clarify assignments
* Become a more effective listener
* Receive and give positive feedback to enhance team building
* Handle conflict, stress, personal problems, and a wide range ofother difficult on-the-job situations
* By following the user-friendly, interactive, self-teachingformat, you can work at your own pace as you master managementessentials.

About This Edition

ISBN: 9780471039716
Publication date:
Author: Madelyn BurleyAllen
Publisher: John Wiley & Sons, Inc. an imprint of Wiley
Format: Paperback
Pagination: 224 pages
Series: Wiley Self-Teaching Guides
Genres: Business and Management

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