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Managing Aggression

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About

Managing Aggression Synopsis

How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook:

  • empowers individuals by providing a range of useful useful skills that can help in managing aggression
  • enables staff placed in difficult or dangerous situations by their employers to address the issue effectively
  • clarifies the responsibilities of the manager in ensuring staff are safeguarded
  • builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace.

Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.

About This Edition

ISBN: 9780415243803
Publication date:
Author: Ray Braithwaite, Community Care Project
Publisher: Routledge an imprint of Taylor & Francis
Format: Paperback
Pagination: 184 pages
Series: The Social Work Skills Series
Genres: Health and safety in the workplace
Personnel and human resources management
Social work

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