Álvaro Rocha holds a Habilitation (postdoctoral degree) in Information Science, Ph.D. in Information Systems and Technologies, M.Sc. in Information Management, and B.C.S. in Computer Science. He is currently a Professor of Information Systems and Software Engineering at the University of Coimbra, researcher at CISUC (Centre for Informatics and Systems of the University of Coimbra) and a collaborator researcher at LIACC (Laboratory of Artificial Intelligence and Computer Science) and CINTESIS (Centre for Research in Health Technologies and Information Systems). His main research interests are in Information Systems Planning and Management, Maturity Models, Information Systems Quality, Online Service Quality, Intelligent Information Systems, Software Engineering, e-Government, e-Health, and Information Technology in Education. He is also President of the AISTI (Iberian Association for Information Systems and Technologies), Chair of the IEEE Portugal Section Systems, Man, and Cybernetics Society Chapter,
