Books By Robert Lloyd - Author

Dr. Robert Lloyd, Ph.D.,is Vice Presidentfor the Institute for Healthcare Improvement (IHI). Dr. Lloyd provides leadership in the areas of performance improvement strategies, statistical process control methods, performance improvement indicators, strategic dashboard development and performance improvement training. He also serves as faculty for various IHI initiatives. Before joining the IHI, Dr. Lloyd served as the Corporate Director of Quality Resource Services for Advocate Health Care (Oak Brook, IL). He also served as director of Quality Measurement for Lutheran General Hospital and directed the American Hospital Association's Quality Measurement and Management (QMMP) project. The Pennsylvania State University awarded all three of Dr. Lloyd’s degrees. His undergraduate degree is in sociology, his master’s degree is in regional planning and his doctorate is in rural sociology. Dr. Lloyd has addressed over 370 national meetings of professional groups and associations, and has had over 22,000 participants f