Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf between the professional and the layman, and in particular the lack of true communication between LIS professionals and the user. It focuses especially on ‘non-standard’ users, such as non-native speakers or those with some disability. The author provides accessible examples of good practice, assesses their degree of success and suggests further ways to improve performance in information provision.
| ISBN: | 9781843346159 |
| Publication date: | 5th August 2011 |
| Author: | Barbara (Teesside University, UK) Hull |
| Publisher: | Chandos Publishing (Oxford) Ltd an imprint of Woodhead Publishing Ltd |
| Format: | Paperback |
| Pagination: | 200 pages |
| Series: | Chandos Information Professional Series |
| Genres: |
Library, archive and information management |