LoveReading

Becoming a member of the LoveReading community is free.

No catches, no fine print just unadulterated book loving, with your favourite books saved to your own digital bookshelf.

New members get entered into our monthly draw to win £100 to spend in your local bookshop Plus lots lots more…

Find out more

Health systems & services

See below for a selection of the latest books from Health systems & services category. Presented with a red border are the Health systems & services books that have been lovingly read and reviewed by the experts at Lovereading. With expert reading recommendations made by people with a passion for books and some unique features Lovereading will help you find great Health systems & services books and those from many more genres to read that will keep you inspired and entertained. And it's all free!

Bad Advice Or Why Celebrities, Politicians, and Activists Aren't Your Best Source of Health Information

Bad Advice Or Why Celebrities, Politicians, and Activists Aren't Your Best Source of Health Information

Author: Paul, , M.D. (The Children's Hospital of Philadelphia, Division of Infectious Diseases) Offit Format: Paperback / softback Release Date: 07/01/2020

Science doesn't speak for itself. Neck-deep in work that can be messy and confounding and naive in the ways of public communication, scientists are often unable to package their insights into the neat narratives that the public requires. Enter celebrities, advocates, lobbyists, and the funders behind them, who take advantage of scientists' reluctance to provide easy answers, flooding the media with misleading or incorrect claims about health risks. Amid this onslaught of spurious information, Americans are more confused than ever about what's good for them and what isn't. In Bad Advice, Paul A. Offit shares hard-earned wisdom on the dos and don'ts of battling misinformation. For the past twenty years, Offit has been on the front lines in the fight for sound science and public heath. Stepping into the media spotlight as few scientists have done-such as being one of the first to speak out against conspiracy theories linking vaccines to autism-he found himself in the crosshairs of powerful groups intent on promoting pseudoscience. Bad Advice discusses science and its adversaries: not just the manias stoked by slick charlatans and their miracle cures but also corrosive, dangerous ideologies such as Holocaust and climate-change denial. Written with wit and passion, Offit's often humorous guide to taking on quack experts and self-appointed activists is a must-read for any American disturbed by the uptick in politicized attacks on science.

Applied Population Health Delivering Value-Based Care with Actionable Registries

Applied Population Health Delivering Value-Based Care with Actionable Registries

Author: PhD, MA, Barbara Berkovich, MD, Amy Sitapati Format: Hardback Release Date: 27/12/2019

Electronic Health Record (EHR) systems today provide increasing levels of clinical decision support and are the fulcrum for change for value-based healthcare delivery. Billions of dollars of government and insurer payments are dependent on evidence-based workflow design and quality report. In this context, quality measurement is no longer a retrospective exercise, but an essential prospective process embedded in clinical operations. Population health tools in the EHR enhance the efficiency and effectiveness of interventions thus improving the quality of care at lower cost. Population health methods are effective in ensuring that the right patient receives the right care at the right time. This book provides a clear framework for design, implementation, and monitoring of innovative population health tools to accelerate measurable improvements in care delivery. Key benefits for readers include conceptual framework, team approach, and technical insights that result in improved patient care, improved performance on quality measures and increased revenue from quality performance incentives and risk-based contracts. This is also a practice guide to the healthcare professionals many roles who are eager to build or improve population health programs with the goal of delivering high quality value-based care.

Applied Population Health Delivering Value-Based Care with Actionable Registries

Applied Population Health Delivering Value-Based Care with Actionable Registries

Author: PhD, MA, Barbara Berkovich, MD, Amy Sitapati Format: Paperback / softback Release Date: 27/12/2019

Electronic Health Record (EHR) systems today provide increasing levels of clinical decision support and are the fulcrum for change for value-based healthcare delivery. Billions of dollars of government and insurer payments are dependent on evidence-based workflow design and quality report. In this context, quality measurement is no longer a retrospective exercise, but an essential prospective process embedded in clinical operations. Population health tools in the EHR enhance the efficiency and effectiveness of interventions thus improving the quality of care at lower cost. Population health methods are effective in ensuring that the right patient receives the right care at the right time. This book provides a clear framework for design, implementation, and monitoring of innovative population health tools to accelerate measurable improvements in care delivery. Key benefits for readers include conceptual framework, team approach, and technical insights that result in improved patient care, improved performance on quality measures and increased revenue from quality performance incentives and risk-based contracts. This is also a practice guide to the healthcare professionals many roles who are eager to build or improve population health programs with the goal of delivering high quality value-based care.

Health Service Marketing Management in Africa

Health Service Marketing Management in Africa

Author: Robert Hinson Format: Hardback Release Date: 24/12/2019

The application of marketing to healthcare is a fascinating field that will likely have more impact on society than any other field of marketing. It's been theorized that an intrinsically unstable environment characterizes this very relevant emerging field, hence raising new questions. Changing regulations, discoveries, and new health treatments continuously appear and give rise to these questions. Advancements in technology not only improve the healthcare delivery systems but also provides avenues for customers to seek information regarding their health conditions and influence their participatory behaviors or changing roles in the service delivery. Increasingly, there is a shift from the doctor-led approach to a more patient-centered approach. In Africa, the importance of marketing-driven practices in improving the delivery of healthcare services cannot be overemphasized. The issue of healthcare delivery and management is significant for policymakers, private sector players, and consumers of health-related services in developing economy contexts. Scholars have strongly argued in favor of marketing and value creation in healthcare service delivery in Africa. Each country in Africa have their own issues. For example, long waiting times, unavailable medications and unfriendly staff are just a sampling of issues affecting the acceptability of healthcare services. These examples highlight the need to utilize marketing and value creation tools in the delivery of healthcare services. Furthermore, there is a need for the integration of service marketing and management principles to enhance the delivery of quality of healthcare across Africa and other developing economies which is the critical focus of this book. This book responds to calls for quality healthcare service management practices or processes from developing economy perspectives. Focusing primarily on African and other developing economy contexts, this book covers seven thematic areas: strategy in healthcare; marketing imperatives in healthcare management; product and pricing management in healthcare; distribution and marketing communications in healthcare; managing people in healthcare; physical evidence and service quality management in healthcare; and process management in healthcare.

The Definitive Guide to Emergency Department Operational Improvement Employing Lean Principles with Current ED Best Practices to Create the No Wait Department, Second Edition

The Definitive Guide to Emergency Department Operational Improvement Employing Lean Principles with Current ED Best Practices to Create the No Wait Department, Second Edition

Author: Jody, MD, MBA Crane Format: Paperback / softback Release Date: 20/12/2019

This revised and updated book explores the academics behind managing the complex service environment that is the ED by combining applied management science and practical experiences to create a model of how to improve operations. The book offers a presentation of Lean tools used in the ED along with basic and advanced flow principles. It then shows how these concepts are applied and why they work, supported by case studies in which Lean principles were used to transform an underperforming ED into a world-class operation. After reviewing best practices, the authors explain how to achieve excellence by discussing the elements of creating a culture of change.

The Definitive Guide to Emergency Department Operational Improvement Employing Lean Principles with Current ED Best Practices to Create the No Wait Department, Second Edition

The Definitive Guide to Emergency Department Operational Improvement Employing Lean Principles with Current ED Best Practices to Create the No Wait Department, Second Edition

This revised and updated book explores the academics behind managing the complex service environment that is the ED by combining applied management science and practical experiences to create a model of how to improve operations. The book offers a presentation of Lean tools used in the ED along with basic and advanced flow principles. It then shows how these concepts are applied and why they work, supported by case studies in which Lean principles were used to transform an underperforming ED into a world-class operation. After reviewing best practices, the authors explain how to achieve excellence by discussing the elements of creating a culture of change.

Innovating Healthcare The Role of Political, Managerial and Clinical Leadership

Innovating Healthcare The Role of Political, Managerial and Clinical Leadership

Author: John (Open University, UK) Storey, Richard (Open University, UK) Holti Format: Hardback Release Date: 16/12/2019

Why is there a need to `innovate healthcare'? The basic reason stems from the sheer scale of the challenges now facing healthcare provision in the UK and across many other countries. The aim of this book is to interrogate past and current attempts to innovate in this arena and to draw-out the key lessons. Innovating Healthcare: The Role of Political, Managerial and Clinical Leadership presents the latest state of knowledge based on original data from a series of NIHR-funded research projects set in the context of a review of extensive secondary research. The book draws upon first-person verbatim accounts of change attempts made by doctors and other clinicians as well as upon research findings about the roles played by policy-makers and managers. The analysis draws upon theory and practice in leadership, innovation and institution-building. The mutually-reinforcing contributions of political, managerial and clinical leadership are at the core of the investigative narrative. This book will be of interest to students and researchers, clinicians and managers in the health and care sectors as well as policy-makers. While the focus in on healthcare, the book has wider relevance for students of management, leadership, innovation and organizational studies.

Love in the NHS Stories of Caring, Kindness, and Compassion

Love in the NHS Stories of Caring, Kindness, and Compassion

Author: Robin Shohet Format: Hardback Release Date: 08/12/2019

Love in the NHS shows how acts of caring, compassion, courage, kindness and excellence abound in the NHS. Every day thousands of these acts go unreported, unnoticed. This book shines a light on how the innate love between human beings manifests in the setting of healthcare. The bulk of the book comprises real stories of positivity, shared by NHS staff through a positive reporting system called Learning from Excellence. This initiative was launched in 2014, partly in response to the negativity associated with the media's approach to reporting NHS activity. The philosophy behind the initiative is based on the fact that the majority of healthcare interactions resulting in rewarding connections, loving care of the patients and successful outcomes, yet we have a tendency to focus on the minority of events where this does not happen. By doing this we miss the opportunity to gain insights from work where there has been real collaboration, connection, and success. Since launching the initiative in April 2014 in a single site, Learning from Excellence has spread widely across the NHS and beyond. During the spread of the initiative, we have learned that the reported examples of excellence often highlight non-technical, positive attributes of human behavior. This manifests in many ways, including compassion, generosity and kindness. In short, the reports are short stories of love in the NHS. The book contains a selection of stories from Learning from Excellence initiative, arranged in themes, with commentary from the authors. The philosophy of the initiative is also explained, along with a description of how we use Appreciative Inquiry to gain a deeper understanding of some of the reports. The purpose of the book is to inspire the reader, and to show an alternative view of the NHS. The book is a counter commentary to the pervasive negativity characterizing the media's reporting of the NHS. It is uplifting, positive, and unashamedly celebratory. The rapid spread and uptake of Learning from Excellence is evidence that the time is right for this publication - people want to read these stories.

Communication Skills for the Healthcare Professional

Communication Skills for the Healthcare Professional

Author: Laurie McCorry, Jeff Mason Format: Paperback / softback Release Date: 25/11/2019

Fully updated to reflect the latest changes in the healthcare field, this comprehensive yet compact guide helps nursing and health professions students become strong and confident communicators. Throughout the text, a broad range of examples, role plays, and scenarios from virtually every healthcare field help students master area-specific communication skills, while practical coverage of essential verbal and nonverbal communication skills prepares them for effective practice. The second edition features a new chapter, expanded coverage of social media, and a stronger focus on the soft skills needed for effective practice. NEW! All-new chapter The Communication Skills You Need to Land that First Job to help students enter and succeed in a healthcare career. NEW! An added section on Electronic Health Records (EHR) in Chapter 10, as well as new material throughout the book on social media, bring this edition fully up-to-date. NEW! Stronger coverage of soft skills, such as effective communication with patients and colleagues, professionalism in image and tone, and knowledge of medical law and ethics, prepares students for effective practice in today's rapidly changing healthcare field. Three main sections outline basic communication principles and their uses in clinical and administrative settings. Coverage of how to communicate with a wide range of patients including those whose ability may be impacted by anxiety, anger, cultural differences, language differences, visual impairment, hearing impairment, mental or emotional disturbance, age, denial, or confusion, prepares students for on-the-job challenges. Chapters on key topics such as cultural sensitivity, adapting communication to a patient's ability to understand, and dealing with other roadblocks, provide techniques students can use to handle challenging situations. Role Play boxes give students the opportunity to practice and perfect essential communication skills. Clinical Applications offer complex scenarios that help students develop the critical thinking skills needed for practice. Chapter-opening Learning Objectives identify the skills students must master, while chapter-ending Objective Review Questions provide quick reviews of the learning objectives. Chapter-ending Short Answer Questions allow students to test their understanding of chapter topics. End-of-chapter Fundamental Writing Skills sections give student ample opportunity to practice and review grammar, effective paragraph construction, and note-taking strategies. eBook available . Fast, smart, and convenient, today's eBooks can transform learning. These interactive, fully searchable tools offer 24/7 access on multiple devices, the ability to highlight and share notes, and much more.

Medical Clinics and Practices Understanding How They Work and Why

Medical Clinics and Practices Understanding How They Work and Why

Author: Roger Gruneisen Format: Paperback / softback Release Date: 05/11/2019

A hospital can be a private or public sector building where patients are admitted for acute treatment. On the other hand, a clinic is a hub of healthcare activity and a place where care providers interact with patients, prescribe medicine, and provide care instructions on what to do after leaving the clinic. Both sites have different and specific operational management needs and requirements. This book serves as a guide to new consultants, management engineers, administrators, and sales professionals seeking to assess simple clinics or medical practice operations. In addition to providing important information about the various aspects of managing a clinic or medical practice, each chapter explains common operating practices seen today and gives some indication of good or better practices. To organize the chapter flow, the chapters are simplified into the typical flow of how a patient moves through the system from patient access to registration to discharge and is presented in a `Fact Finder' format. In this format, the author answers important questions: What is a care team? What kind of physical space does the practice need? What about equipment and technology needs? Finally, the author concludes with key infrastructure concepts, such as leadership and management systems, integration into larger systems, and key measurements. All topics important to those working in or servicing the ambulatory market.

Medical Clinics and Practices Understanding How They Work and Why

Medical Clinics and Practices Understanding How They Work and Why

Author: Roger Gruneisen Format: Hardback Release Date: 05/11/2019

A hospital can be a private or public sector building where patients are admitted for acute treatment. On the other hand, a clinic is a hub of healthcare activity and a place where care providers interact with patients, prescribe medicine, and provide care instructions on what to do after leaving the clinic. Both sites have different and specific operational management needs and requirements. This book serves as a guide to new consultants, management engineers, administrators, and sales professionals seeking to assess simple clinics or medical practice operations. In addition to providing important information about the various aspects of managing a clinic or medical practice, each chapter explains common operating practices seen today and gives some indication of good or better practices. To organize the chapter flow, the chapters are simplified into the typical flow of how a patient moves through the system from patient access to registration to discharge and is presented in a `Fact Finder' format. In this format, the author answers important questions: What is a care team? What kind of physical space does the practice need? What about equipment and technology needs? Finally, the author concludes with key infrastructure concepts, such as leadership and management systems, integration into larger systems, and key measurements. All topics important to those working in or servicing the ambulatory market.

Evaluating International Public Health Issues Critical Reflections on Diseases and Disasters, Policies and Practices

Evaluating International Public Health Issues Critical Reflections on Diseases and Disasters, Policies and Practices

Author: Mbuso Precious Mabuza Format: Hardback Release Date: 02/11/2019

This book makes an original contribution in addressing contemporary critical discussions and reflections on international health policies, strategies, programmes, systems, diseases, disasters, and public health issues. It includes reflections on how levels of governance, development and technical assistance affect countries' disaster readiness and health systems. In addressing inequalities between the rich and the poor, and unpacking how this affects public health services, policies, strategies and their collective implementation, the book aspires to improve standards of public health and quality of life for sustainable development globally. It provides a comprehensive overview of international health policies and aid structures, and pays particularly close attention to policies on HIV/AIDS in the workplace, discussing how HIV/AIDS has overshadowed non-communicable diseases (NCDs) such as hypertension and stroke, which are on the rise. This book will be of great benefit to students and researchers, as well as policymakers in governmental and non-governmental organisations, who have an interest in achieving greater sustainability and improved health for populations in low-, middle- and high-income countries. It will be an indispensable book for students in Public Health programmes, and related courses.