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See below for a selection of the latest books from Service industries category. Presented with a red border are the Service industries books that have been lovingly read and reviewed by the experts at Lovereading. With expert reading recommendations made by people with a passion for books and some unique features Lovereading will help you find great Service industries books and those from many more genres to read that will keep you inspired and entertained. And it's all free!
This book delves into the development opportunities for peripheral areas explored through the emerging practices of agritourism, wine tourism and craft beer tourism. It celebrates the entrepreneurial spirit of people living in peri-urban regions. Peripheral areas tend to be far from urban hubs, providing essential services but also typically suffering from marginalisation and remoteness, despite the access to environmental, cultural and social resources. In this sense, this book investigates the linkages between local agency and tourism in peripheral areas, the role of existing policies, and the evolving bottom-up practices in fostering local development. The basic aim is to disestablish the dichotomies that often emerge when dealing with issues of rural-urban and/or centre-periphery relationships; innovation vs tradition; authenticity vs mise en scene; agency vs inertia; and social, cultural, economic mobility vs immobility etc. With focused attention on the possible compliance or conflicting strategies of local actors with the existing policies, the book considers how local actors and communities respond to the implications of peripherality in areas often impacted by marginalizing processes. Drawing upon case studies from North America and Europe, this book presents this connection as a global phenomenon which will be of interest to community and economic development planners and entrepreneurs.
Destinations include the places, landscapes and communities where sport tourism development takes place. Whether sport tourism development takes the form of sport events, active participation in sport, and/or sports nostalgia/heritage, it draws on local resources, forms part of the complex dynamic of daily life. As such, sports tourism has implications for residents, with destination communities in a position to benefit from, or absorb the costs of, the extent to which development is sustainable. Subsequently, this book features contributions that focus on sport tourism and destination sustainability. Issues covered include, though are not limited to, destination management, surf localism, the production of space, event sustainability in national parks, utilisation of sport heritage for destination promotion, enhancing the attractiveness of destinations through sport tourism, destination development and sport tourism, utilising sport to motivate travel to destinations and environmentally responsible behaviour in sports tourism destinations. The unique contribution of this edited volume is the multi-disciplinary approach applied to enhance conceptual understanding of issues surrounding sport tourism and destination sustainability. The chapters originally published as a special issue in the Journal of Sport & Tourism.
Originally published in 2006, Services Industries and the Knowledge-Based Economy is the thirteenth and final title in the series Investment in Canada Research Series, reissued in 2019 and examines services industries in Canada. Accounting for almost three-quarters of both gross domestic product and employment in Canada the services sector has been responsible for most of Canada's employment creation and much of its productivity growth and the sector is important to the Canadian economy increase. The book examines Canada's services sector from the 80s up until the book's publication in the early 2000s. The volume suggests that during this period the industry became more outward oriented, more innovative, more productive, and more skills-intensive. The book seeks to better understand the dynamics of the service economy and to identify the types of policies most likely to sustain the development of a knowledge-based economy. This research volume features the proceedings Industry Canada's Conference on Services Industries and Knowledge-Based Economy, held in Winnipeg on October 16-18, 2003.
The term 'overtourism' has come into prominence since 2017 and refers to the fact that, due to various factors such as more sophisticated marketing strategies, a large number of tourists visit the same place at the same time. The consequences are felt by the locals, the tourists themselves as well as the environment. As a result, tourismphobia and anti-tourism movements have emerged as ways for locals to reclaim their lifestyle by refusing to interact with visitors and sometimes discouraging them to visit. This book presents new research on this emerging phenomenon and discusses the main causes and implications before putting forward possible solutions. The authors take an interpretivist approach in order to unveil aspects of overtourism that have not yet been discussed. It provides case studies and explores topics such as tourism education, overtourism of cultural and heritage sites, and the need for sustainable tourism development.
This book offers a new perspective on improving healthcare that draws inspiration from sources as diverse as American healthcare history, Lean Six Sigma, patient experience, employee engagement, clinical microsystems, physician burnout, and industrial design thinking. This work focuses on the three value streams that form the foundation of all healthcare service processes: healthcare-worker value stream, patient value stream, and organizational process. The interaction of patients and healthcare workers in the context of these three value streams creates the meaningful experience that is essential to healing and to the success of healthcare organizations. Meaningful healthcare experience design guides the work of designing these value streams and improving them to promote experiences that are meaningful and healing for both patients and healthcare workers.
The hospitality industry is a service industry that requires a unique blend of procedure, technique, and skill combined with the human element that is key to delivering quality guest service. It is both a science and an art. With a general approach incorporating insights from all areas of hospitality, Guest Service in the Hospitality Industry, 2nd Edition explores the intricacies of quality guest service with proven concepts in the industry. There is no one simple method to managing those who provide service. Guest Service in the Hospitality Industry, 2nd Edition facilitates various learning styles through a variety of features-service insights, case studies, and real-life examples-as they relate to the industry as it truly is. Applying each primary sector of the hospitality industry to each chapter, this essential guide is organized into three sections that offer a practical overview on how to understand, plan, and deliver quality service: Section I: Introduction and Essentials of Managing Guest Service lays groundwork for the course, covering the meaning, origin, and progression of guest service. Section II: Relating Service to the Sectors of the Hospitality Industry: How Service Relates weaves guest service concepts and methods into each major area of the hospitality industry-food, beverages, lodging, events, tourism, and casinos. Section III: Assessments and Planning brings together other major aspects of instituting and managing guest service-research tools, strategic planning, staff development, and marketing. Integrating quality service into the identity and individual operations of the overall business is the key to success in the hospitality industry. Guest Service in the Hospitality Industry, 2nd Edition prepares hospitality managers to meet and exceed expectations through quality service that is evident in all of the operations, people, and plans.
This is a case study in industrial structure, pricing practices, and economic welfare of the steel industry, showing its significance to the South and to the national economy. It concludes with an analysis of the law on basing point pricing and recommendations on public policy. The liberal in economics who favors policies designed to stabilize the economy rather than to stabilize particular industries will find scholarly documentation and vivid justification for his views here. Originally published in 1954. A UNC Press Enduring Edition -- UNC Press Enduring Editions use the latest in digital technology to make available again books from our distinguished backlist that were previously out of print. These editions are published unaltered from the original, and are presented in affordable paperback formats, bringing readers both historical and cultural value.
In its third edition, this massive reference work lists the final resting places of more than 12,000 people from a wide range of fields, including politics, the military, the arts, crime, sports and popular culture. Many entries are new to this edition. Each listing provides birth and death dates, a brief summary of the subject's claim to fame and their burial site location or as much as is known. Grave location within a cemetery is provided in many cases, as well as places of cremation and sites where ashes were scattered. Source information is provided.
This book analyzes the way in which restaurants are geographical objects that reveal locational logics and strategies, and how restaurants weave close relationships with the space in which they are located. Originating from cities, restaurants feed off the urban environment as much as they feed it ? participating in the qualification, differentiation and hierarchy of cities. Indeed, restaurants in both the city and the countryside maintain a dialogical relationship with tourism. They can be vital players in the establishment of emerging types of gourmet tourism, sometimes even constituting as gourmet tourist destinations in their own right. They participate in the establishment of necessary conditions for local development. Some restaurants are even praised as historic sites, recognized as part of the local heritage, which reinforces their localization and their identity as a gourmet tourist destination.
Mountainous and rural areas throughout the world have continually been attributed with several hinderances including poverty, faulty governance, and susceptibility to natural disasters. However, with the recent development of tourism, these provinces have seen a strong rise in visitation. Despite this increase in economic sustainability, planners are still presented with many challenges as they try to balance developmental and ecological considerations. Global Opportunities and Challenges for Rural and Mountain Tourism provides emerging research exploring the integration of mountain tourism development and innovative practices for managing contemporary issues and challenges of tourism in these regions including socio-economic impacts, role of stakeholders, and promotional strategies for sustainable tourism development. Featuring coverage on a broad range of topics such as cultural heritage, marketing strategies, and value chain systems, this book is ideally designed for travel agents, tour directors, tour developers, hotel managers, hospitality and tourism professionals, industry practitioners, researchers, geographical scientists, planners, academicians, and students.
This book contains the best papers on tourism sustainability, economics and management presented at the 10th Tourism Outlook Conference, held in Sri Lanka from 19 to 21 October 2017 and the 11th Tourism Outlook Conference held in Eskisehir, Turkey from 3-5 October 2018. The papers provide a distinctly multidisciplinary perspective that brings together experts in the fields of management, economics and tourism to develop and disseminate solutions to emerging issues and challenges related to sustainable tourism and community development. The book provides a platform for cross-disciplinary dialogues that integrate different research and knowledge from diverse geographical, sectoral, and institutional perspectives. Through this approach, readers gain new perspectives to expand their skills and advance their studies and applications in the sustainable development of tourism resources and destinations, especially in developing world contexts.