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Quality Assurance (QA) & Total Quality Management (TQM)

See below for a selection of the latest books from Quality Assurance (QA) & Total Quality Management (TQM) category. Presented with a red border are the Quality Assurance (QA) & Total Quality Management (TQM) books that have been lovingly read and reviewed by the experts at Lovereading. With expert reading recommendations made by people with a passion for books and some unique features Lovereading will help you find great Quality Assurance (QA) & Total Quality Management (TQM) books and those from many more genres to read that will keep you inspired and entertained. And it's all free!

A Magnificent Journey to Excellence Sixteen Years of Six Sigma at Cummins, Inc.

A Magnificent Journey to Excellence Sixteen Years of Six Sigma at Cummins, Inc.

Author: George K. Strodtbeck III, Mohan V. Tatikonda Format: Hardback Release Date: 27/12/2019

This book presents a model of organization transformation success. The model framework comprises a series of S-Curves (maturity curves) of planning and execution activities phased over time. The model is illustrated through description and analysis of an actual, two-decade, highly successful, global enterprise transformation Six Sigma program at a Fortune 200 company -- Cummins, Inc. Lessons learned from the model and company case study are completely transferrable to other organizational culture, improvement, and innovation transformation settings. This insightful book: * Documents a first-hand account of a successful transformation. The authors completely explain what was accomplished and the lessons learned from a sixteen-year deployment of Six Sigma at Cummins. * Acts as a benchmark for those organizations interested in pursuing primarily a continuous improvement transformation, and more generally, for other types of transformation efforts. * Includes substantive interviews with 10 key leaders and others who made the transformation possible. * Helps organizations shorten the overall transformation timelines. The documentation of a transformation provides you a model for how to think about organization transformation maturity over time and plan for it. * Recognizes the work of thousands of people involved in transforming a global company. The interviews provide extraordinary perspectives, not only by executives who initiated and sustained the transformation program, but program participants who themselves grew as managers and leaders in their careers through the program. Essentially, this book helps early-career managers and executives see the broader picture of enterprise transformation, especially over time. This helps them be better managers and executives, and importantly, helps them better plan for and hasten their upward career trajectories. Lastly, the book describes a view of possibilities. It describes a clear, sustained success, the steps taken to get there, and the measurement of progress. The result provides you with confidence that successful transformation is possible and worth the effort.

Achieving Quality in Brachytherapy

Achieving Quality in Brachytherapy

Author: B. R. Thomadsen Format: Paperback / softback Release Date: 20/12/2019

Achieving Quality in Brachytherapy addresses the main issues that often prevent correct delivery of brachytherapy treatment. The book explains how to set up a functional quality assurance program in brachytherapy and covers all the steps needed to undertake particular treatment plans, from the initial planning required to the detailed specification. It highlights the importance of planning as a means of controlling and dealing with errors during the treatment process and advises on what to check and how to check during treatment to ensure effective quality assurance. This comprehensive reference is ideal for professionals working in brachytherapy, physics, and radiation oncology, and serves as an introduction for trainees with an undergraduate degree in medical physics or clinical radiation oncology.

Quality Management Systems A Practical Guide to Standards Implementation

Quality Management Systems A Practical Guide to Standards Implementation

Author: Ray (Herne European Consultancy Ltd UK) Tricker Format: Hardback Release Date: 22/11/2019

This book provides a clear, easy to digest overview of Quality Management Systems (QMS). Critically, it offers the reader an explanation of the International Standards Organization's (ISO) requirement that in future all new and existing Management Systems Standards will need to have the same high-level structure, commonly referred to as Annex SL, with identical core text, as well as common terms and definitions. In addition to explaining what Annex SL entails, this book provides the reader with a guide to the principles, requirements and interoperability of Quality Management System standards, how to complete internal and external management reviews, third-party audits and evaluations, as well as how to become an ISO Certified Organisation once your QMS is fully established. As a simple and straightforward explanation of QMS Standards and their current requirements, this is a perfect guide for practitioners who need a comprehensive overview to put theory into practice, as well as for undergraduate and postgraduate students studying quality management as part of broader Operations and Management courses.

Quality Management Systems A Practical Guide to Standards Implementation

Quality Management Systems A Practical Guide to Standards Implementation

Author: Ray (Herne European Consultancy Ltd UK) Tricker Format: Paperback / softback Release Date: 22/11/2019

This book provides a clear, easy to digest overview of Quality Management Systems (QMS). Critically, it offers the reader an explanation of the International Standards Organization's (ISO) requirement that in future all new and existing Management Systems Standards will need to have the same high-level structure, commonly referred to as Annex SL, with identical core text, as well as common terms and definitions. In addition to explaining what Annex SL entails, this book provides the reader with a guide to the principles, requirements and interoperability of Quality Management System standards, how to complete internal and external management reviews, third-party audits and evaluations, as well as how to become an ISO Certified Organisation once your QMS is fully established. As a simple and straightforward explanation of QMS Standards and their current requirements, this is a perfect guide for practitioners who need a comprehensive overview to put theory into practice, as well as for undergraduate and postgraduate students studying quality management as part of broader Operations and Management courses.

Office Lean Understanding and Implementing Flow in a Professional and Administrative Environment

Office Lean Understanding and Implementing Flow in a Professional and Administrative Environment

Author: Ken Eakin Format: Paperback / softback Release Date: 25/10/2019

Lean has proven itself as an exceptional business system in manufacturing and a variety of other sectors, such as supply chain, retail, and healthcare. Where Lean has not yet made much of an impact is in professional white-collar industries such as banking and insurance, technology services, or government. Why? It is not, as many have assumed, a matter of Lean being irrelevant to knowledge work, but rather a problem of it being poorly understood and therefore poorly applied in professional office settings. This book closes the gap between Lean's promise, on the one hand, of innovation, business growth, and sustainable competitive advantage; and, on the other, the too frequent reality of Lean's application ending in disappointing results. While nearly every major professional business -- including the digital giants like Apple, Google and Amazon -- has attempted to apply Lean concepts in some way (sometimes under the name Agile), its practice in white-collar industries typically ends up being limited to a small bunch of highly-specialized experts making small, fairly inconsequential improvements in isolated areas, leaving leaders wondering how to make Lean's transformative potential work on a broader basis. The purpose of the book is to help Lean practitioners (both leaders/managers and coaches/consultants) who work in professional office environments gain purchase on the amazing, transformative results Lean can bring to all companies. Overturning the common perception that Lean is about imposing overly rigid rules, or eliminating waste, the book presents Lean as a dynamic, flexible, people-centric philosophy that delivers outstanding financial results by improving both employee engagement and customer experience. The book explains, in simple terms, what Lean is -- and what Lean isn't -- enabling office professionals to understand how it can be successfully applied to their complex office-based work environments. It combines practical explanations of the most important core concepts of the Lean philosophy with relevant, practical, real-world examples from the fields of accounting, finance, insurance, IT, HR and government.

Office Lean Understanding and Implementing Flow in a Professional and Administrative Environment

Office Lean Understanding and Implementing Flow in a Professional and Administrative Environment

Author: Ken Eakin Format: Hardback Release Date: 15/10/2019

Lean has proven itself as an exceptional business system in manufacturing and a variety of other sectors, such as supply chain, retail, and healthcare. Where Lean has not yet made much of an impact is in professional white-collar industries such as banking and insurance, technology services, or government. Why? It is not, as many have assumed, a matter of Lean being irrelevant to knowledge work, but rather a problem of it being poorly understood and therefore poorly applied in professional office settings. This book closes the gap between Lean's promise, on the one hand, of innovation, business growth, and sustainable competitive advantage; and, on the other, the too frequent reality of Lean's application ending in disappointing results. While nearly every major professional business -- including the digital giants like Apple, Google and Amazon -- has attempted to apply Lean concepts in some way (sometimes under the name Agile), its practice in white-collar industries typically ends up being limited to a small bunch of highly-specialized experts making small, fairly inconsequential improvements in isolated areas, leaving leaders wondering how to make Lean's transformative potential work on a broader basis. The purpose of the book is to help Lean practitioners (both leaders/managers and coaches/consultants) who work in professional office environments gain purchase on the amazing, transformative results Lean can bring to all companies. Overturning the common perception that Lean is about imposing overly rigid rules, or eliminating waste, the book presents Lean as a dynamic, flexible, people-centric philosophy that delivers outstanding financial results by improving both employee engagement and customer experience. The book explains, in simple terms, what Lean is -- and what Lean isn't -- enabling office professionals to understand how it can be successfully applied to their complex office-based work environments. It combines practical explanations of the most important core concepts of the Lean philosophy with relevant, practical, real-world examples from the fields of accounting, finance, insurance, IT, HR and government.

Automated Inspection and Quality Assurance

Automated Inspection and Quality Assurance

Author: Stanley L. Robinson, Richard Kendall Miller Format: Paperback / softback Release Date: 07/10/2019

New concepts for gaging, inspection, checking, machine vision, and robotic testing. Includes guidelines for installing complex electronic and computerized systems and a directory of commercially availalbe computer software, as well as distributors' names and addresses. Annotation copyright Book News

The Practical Application of the Process Capability Study Evolving From Product Control to Process Control

The Practical Application of the Process Capability Study Evolving From Product Control to Process Control

Author: Douglas B. Relyea Format: Hardback Release Date: 02/10/2019

This book shows readers how to use the process capability study to increase return on investment from their statistical process control/Six Sigma effort and make their company more competitive. It provides benefits to every department within a manufacturing organization.

Estandares de calidad para restaurantes

Estandares de calidad para restaurantes

Author: Frank Hochsmann Format: Paperback / softback Release Date: 29/08/2019

Total Quality Management and Operational Excellence Text with Cases

Total Quality Management and Operational Excellence Text with Cases

Author: John S. Oakland, Michael Anthony Turner, Robert James Oakland Format: Paperback / softback Release Date: 01/07/2019

The notion of Quality in business performance has exploded since the publication of the first edition of this classic text in 1988. Today there is a plethora of performance improvement frameworks including LEAN, Six Sigma, ISO 9001 and ISO 26 000, offering a confusing variety of ways to achieve business excellence. Quality guru John Oakland's famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy. Incorporating the frameworks that succeeded it, the revised model redefines Quality by: Accelerating change Reducing cost Protecting reputation Oakland's popular, practical, jargon-free style, along with eleven brand new case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you've learned to your practices and achieve sustainable competitive advantage. The book is supplemented with a suite of online teaching aids for busy tutors. This exciting update of a classic is all the confused student or busy professional will need to begin understanding how to manage Quality.

Total Quality Management and Operational Excellence Text with Cases

Total Quality Management and Operational Excellence Text with Cases

Author: John S. Oakland, Michael Anthony Turner, Robert James Oakland Format: Hardback Release Date: 01/07/2019

The notion of Quality in business performance has exploded since the publication of the first edition of this classic text in 1988. Today there is a plethora of performance improvement frameworks including LEAN, Six Sigma, ISO 9001 and ISO 26 000, offering a confusing variety of ways to achieve business excellence. Quality guru John Oakland's famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy. Incorporating the frameworks that succeeded it, the revised model redefines Quality by: Accelerating change Reducing cost Protecting reputation Oakland's popular, practical, jargon-free style, along with eleven brand new case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you've learned to your practices and achieve sustainable competitive advantage. The book is supplemented with a suite of online teaching aids for busy tutors. This exciting update of a classic is all the confused student or busy professional will need to begin understanding how to manage Quality.

Lean for the Process Industries Dealing with Complexity, Second Edition

Lean for the Process Industries Dealing with Complexity, Second Edition

Author: Peter L. (Lean Dynamics LLC, Newark, Delaware, USA) King Format: Hardback Release Date: 11/06/2019

Compared to its widespread implementation across almost all areas of production, Lean improvement efforts lag within the process industries. While many innovators have successfully applied Lean principles to these industries during the past three decades, most of those pioneering efforts were never recorded to guide the improvement efforts of others. Drawing on more than 40 years of application experience at one of the world's largest chemical and materials manufacturers, coupled with 10 years in private practice, Peter King corrects this void by providing the first comprehensive resource written explicitly for change agents within the process industries. Focusing on areas where the improvement needs of the process industry differ from parts assembly manufacturing, Lean for the Process Industries: Dealing with Complexity, Second Edition: Covers each of the eight wastes commonly described in Lean literature, looking at how they manifest themselves in process operations. Explains how to adapt value stream mapping for process operations. Shows how to identify the root causes of bottlenecks, and how to manage them to optimize flow until they can be eliminated. Provides practical techniques to overcome the barriers which have prevented the application of Cellular Manufacturing to process operations. Discusses the role of business leadership in a Lean strategy, describing both enabling and counter-productive management behaviors Since the publication of the first edition of this book, Peter King has been busy consulting with food, beverage, gasoline additive, and nutraceutical companies -- these new experiences have broadened his perspectives on certain Lean processes and have given him a richer set of examples to discuss in this new edition. While Value Stream Mapping is a very powerful tool to understand flow, bottlenecks, and waste in an operation, the traditional format as presented in many other books does not describe all of the data required to fully understand process flow and its detractors. This new edition highlights the necessary additions with examples of why they are useful. Product wheel scheduling achieves production leveling in a far more comprehensive and effective way than traditional heijunka methods. This edition has a more thorough description of the wheel concept and design steps, and more examples from actual applications.