ITSM Process Assessment Supporting ITIL

by Barafort Beatrix, Valerie Betry, Stephane Cortina, Michel Picard

Part of the Best Practice Series Series

ITSM Process Assessment Supporting ITIL Synopsis

ITSM Process Assessment Supporting ITIL by Barafort Beatrix, Valerie Betry, Stephane Cortina, Michel Picard

Book Information

ISBN: 9789087535643
Publication date: 1st December 2009
Author: Barafort Beatrix, Valerie Betry, Stephane Cortina, Michel Picard
Publisher: van Haren Publishing
Format: Paperback
Pagination: 234 pages
Categories: Computer certification,

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