This book constitutes the refereed proceedings of the Third International Workshop on Chatbot Research and Design, CONVERSATIONS 2019, held in Amsterdam, The Netherlands, in November 2019. The 18 revised full papers presented in this volume were carefully reviewed and selected from 31 submissions. The papers are grouped in the following topical sections: user and communication studies user experience and design, chatbots for collaboration, chatbots for customer service, and chatbots in education.
| ISBN: | 9783030395391 |
| Publication date: | 19th January 2020 |
| Author: | Asbjørn Følstad |
| Publisher: | Springer Nature Switzerland AG |
| Format: | Paperback |
| Pagination: | 273 pages |
| Series: | Lecture Notes in Computer Science |
| Genres: |
Natural language and machine translation Computer networking and communications Programming and scripting languages: general Mathematical theory of computation |