Embracing Empathy A Universal Approach To Person-Centred, Empathic Healthcare Encounters

Embracing Empathy A Universal Approach To Person-Centred, Empathic Healthcare Encounters Synopsis

This highly practical, user-friendly guide is based on a broad definition of relational empathy in the clinical context. With a clear focus on understanding the patient's situation, perspective and feelings, and communicating and acting on that understanding in beneficial way, the book establishes the flexible, person-centred CARE Approach. Connecting, Assessing, Responding and Empowering are the four interacting components of the CARE Approach, a flexible framework which has been specifically developed to help practitioners reflect on, practice, maintain and improve their communication skills and to use these skills effectively in helping empower and enable the patient. It is not rigid or prescriptive, rather it provides a broad set of guiding principles depending on the situation and circumstance.

Book Information

About Annemieke P. (University of Glasgow, United Kingdom) Bikker, Philip (University of Glasgow, United Kingdom) Cotton, Ste Mercer

ANNEMIEKE P BIKKER Researcher Institute of Health and Wellbeing, University of Glasgow PHILIP COTTON General Practitioner Principal, College of Medicine and Health Sciences, University of Rwanda Professor of Learning and Teaching, University of Glasgow STEWART W MERCER General Practitioner Professor of Primary Care Research, University of Glasgow National Lead for Multimorbidity Research, Scottish School of Primary Care