Customer service is vital to a profitable business. Learn why customer service can make you more profit, win you more customers, and get your existing customers to spend more. This book takes you step-by-step the key elements of excellent customer service, and show you how your business can improve now and how to get your customers coming back for more.
| ISBN: | 9781854584823 |
| Publication date: | 1st August 2009 |
| Author: | Pauline Rowson |
| Publisher: | Crimson Publishing an imprint of Hodder & Stoughton |
| Format: | Paperback |
| Pagination: | 216 pages |
| Genres: |
Customer services Customer services |