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Three Wins: Service Improvement Using Value Stream Design

by Simon Dodds

Three Wins: Service Improvement Using Value Stream Design Synopsis

Three Wins is a true story of how a small team of healthcare professionals re-invented the way they worked to deliver a higher quality, lower cost service and improved their working environment. The outcome of their transformation has been awarded two national innovation awards; the first for the improved service to patients; the second for the way that they used information technology to achieve their vision.

Book Information

ISBN: 9781847536310
Publication date: 25th August 2007
Author: Simon Dodds
Format: Paperback
Pagination: 112 pages
Categories: Science: general issues,

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