Get 2 top 10 audiobooks free with a LoveReading exclusive

LoveReading has teamed up with Audiobooks.com to give you the chance to get 2 free audiobooks when you sign up. Try it for 30 days for free with no strings attached. You can cancel anytime, although we're sure you'll love it. Click the button to find out more:

Find out more

Capturing Intellectual Knowledge with E-mail Systems Justifying the Business Case and Return on Investment

by Tom, C. Swanson Ph.D.

Capturing Intellectual Knowledge with E-mail Systems Justifying the Business Case and Return on Investment Synopsis

This book was written to provide a tool for organizations to use when justifying the need for e-mail capture technology for the purpose of capturing and managing knowledge. E-mail capture is just one facet of capturing knowledge within an organization. This book mentions other methods, but the primary focus is on e-mail capture. The book is a direct derivative of peer-reviewed research during my doctoral studies. Over 500 references were used when researching the background for this book. Over 100 of these references are listed in the back of the book to use in your own justifications for an e-mail capture system to be used for knowledge management. Return on Investment (ROI) is a difficult monster to calculate at times. This book shows a simple method that executives understand. Time equals money. The research identifies the time spent performing many different tasks using e-mail. The time is used for calculating potential cost savings and ROI for different size organizations.

Book Information

ISBN: 9781847284808
Publication date: 3rd October 2006
Author: Tom, C. Swanson Ph.D.
Publisher: Lulu.com
Format: Paperback
Pagination: 368 pages
Categories: Business & management, Economics,

About Tom, C. Swanson Ph.D.

More About Tom, C. Swanson Ph.D.

Share this book