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Measuring ROI in Learning & Development Case Studies from Global Organizations

by Patricia Pulliam Phillips, Jack J. Phillips

Measuring ROI in Learning & Development Case Studies from Global Organizations Synopsis

How do you accurately and effectively measure return on investment (ROI) in training and performance improvement? Measuring ROI in Learning and Development, a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring ROI in learning and performance improvement programs has produced a book filled with functional, pragmatic suggestions and examples that can be implemented in the real world.

Book Information

ISBN: 9781562867997
Publication date: 15th February 2012
Author: Patricia Pulliam Phillips, Jack J. Phillips
Publisher: ATD Press an imprint of American Society for Training & Development
Format: Paperback / softback
Pagination: 416 pages
Categories: Accounting, Industrial or vocational training,

About Patricia Pulliam Phillips, Jack J. Phillips

Patti Phillips is president and CEO of the ROI Institute and is the ATD Certification Institute's 2015 CPLP Fellow. Since 1997, she has worked with organizations in more than 60 countries as they demonstrate the value of a variety of programs and projects. Patti serves on the board of the Center for Talent Reporting, as Distinguished Principal Research Fellow for The Conference Board, and as faculty on the UN System Staff College in Turin, Italy. Patti has written and edited numerous books and articles on the topics of measurement, evaluation, and ROI. Recent publications include Measuring the Success of Leadership Development, Making Human ...

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