How do you accurately and effectively measure return on investment (ROI) in training and performance improvement? Measuring ROI in Learning and Development, a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring ROI in learning and performance improvement programs has produced a book filled with functional, pragmatic suggestions and examples that can be implemented in the real world.
ISBN: | 9781562867997 |
Publication date: | 2nd February 2012 |
Author: | Patricia Pulliam Phillips, Jack J. Phillips |
Publisher: | ATD Press an imprint of American Society for Training & Development |
Format: | Paperback |
Pagination: | 416 pages |
Genres: |
Accounting Industrial or vocational training |