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Access to Justice for the Chinese Consumer

by Ling (Chinese University of Hong Kong) Zhou

Part of the Civil Justice Systems Series

Access to Justice for the Chinese Consumer Synopsis

This book offers a socio-legal exploration of localised consumer complaint processing and dispute resolution in the People's Republic of China - now the second largest consumer market in the world - and the experiences of both ordinary and 'professional' consumers. Drawing on detailed analysis of an impressive body of empirical data, this book highlights local Chinese understandings and practice styles of 'mediation', and identifies in popular consciousness a continuing sense of reliance on the government for securing consumer rights in China. These are not only important features of consumer dispute processing in themselves, but also help to to explain why no ombudsman system has emerged. This innovative book looks at the nature of China's distinctive dispute resolution and complaints system, issues within that system, and the experiences of consumers within it. The book illustrates the access to justice processes locally available to aggrieved consumers and provides a unique contribution to comparative consumer law studies in Asia and elsewhere.

Book Information

ISBN: 9781509931057
Publication date: 14th May 2020
Author: Ling (Chinese University of Hong Kong) Zhou
Publisher: Beck/Hart Publishing an imprint of Bloomsbury Publishing PLC
Format: Hardback
Pagination: 192 pages
Categories: Consumer protection law, Comparative law,

About Ling (Chinese University of Hong Kong) Zhou

Ling Zhou is a Research Associate at the Hong Kong Institute of Asia-Pacific Studies at the Chinese University of Hong Kong.

More About Ling (Chinese University of Hong Kong) Zhou

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