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From Lean Six Sigma to Meaningful Experience Design Healthcare Quality in the Millennial Age

by Scott Goodwin

From Lean Six Sigma to Meaningful Experience Design Healthcare Quality in the Millennial Age Synopsis

A useful perspective on American healthcare, one that is designed to meet the needs of healthcare and quality professionals who are seeking a way forward for their organizations in quality and healthcare administration, is outlined in this book. The book discusses American healthcare history, the evolution of quality, and the transformative introduction of industrial quality into healthcare. It also identifies the ten key transitions through which American healthcare is currently passing and, finally, focuses on a vision of healthcare in the 21st century.

Book Information

ISBN: 9781498726962
Publication date: 22nd June 2019
Author: Scott Goodwin
Publisher: Productivity Press an imprint of Taylor & Francis Inc
Format: Hardback
Pagination: 376 pages
Categories: Service industries, Medical administration & management,

About Scott Goodwin

Scott Goodwin has 20 years experience as a healthcare quality professional that includes positions as hospital-based quality director, quality consultant for multiple hospitals, and he is currently VP/chief quality officer at Catholic Medical Center in Manchester, NH. In 2013, he completed his doctorate in leadership studies at Franklin Pierce University. He has been an adjunct professor at New England College in Henniker, NH since 2013 where he designed and taught a course in Quality and Lean, in addition to courses in organizational ethics, health informatics, and supply chain. He also designed and taught a course at Bay State College, Boston, MA. This ...

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