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Service Science Research, Strategy and Innovation Dynamic Knowledge Management Methods by Nejdet Delener

Service Science Research, Strategy and Innovation Dynamic Knowledge Management Methods


Service Science Research, Strategy and Innovation Dynamic Knowledge Management Methods by Nejdet Delener

The provision of services in both public and private sectors has increased dramatically over the last decade and a half. Many economies have shifted to a predominantly services model, leaving manufacturing and agriculture in their shadow. Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce. As this reference includes real world examples of selected cases, it will give readers the tools to utilize the knowledge and techniques needed to succeed in their careers. The perspectives gained from this volume will engage innovations of service and increased value wherever people interact with each other with resources and technology.

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Book Info

Publication date

2nd December 2011


Nejdet Delener

More books by Nejdet Delener
Author 'Like for Like'


Idea Group,U.S.


732 pages


Service industries



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