Search our site
Turn a Blind Eye by Vicky Newham Read the opening extract of the brand new Vicky Newham book before its publication on 05/04/2018

Cars and People; Phoneskill by Anthony Ziegler


Cars and People; Phoneskill by Anthony Ziegler

The phone call begins before we touch a phone. It begins before the prospect lands on a vehicle. Before we write up a prospect and before the prospect leaves. At the point when the prospect first eyeballs a vehicle on our lot, finds his strength to pull off the roadway, builds up his courage to approach a window sticker, this is when we start our phone call. It begins within our introduction. We plant seeds before we sow them. It is during the handshake that the prospect's walls are strongest. They come up to us, or we approach them, and they have their preconceived thoughts of what we are about to do. It is this time when we need to begin to plan where we will be at the end of this deal. Hopefully, we plan to become a friend. We want to know our new friend and sell him every car he will ever buy. We want him to rely on us for his automotive needs. There is no point in selling him only one car. Our relationship will begin with us giving ground to get ground.

About the Author

Loading other formats...

Book Info

Publication date

13th March 2007


Anthony Ziegler

More books by Anthony Ziegler
Author 'Like for Like'



86 pages


Business & management



Lovereading does a stella job in promoting both new and established authors.

Iris Clements

I read new, exciting writers and established authors before publication and there is a great website full of brilliant books and opinions.


They are bright, breezy and eager to offer a great book, then genuinely listen/respect the review one writes.

Maggie Crane

It has enriched my leisure time by introducing me to a world of books which I would not have previously considered.

Val Rowe

My horizons have been broadened by some of the books I have been lucky to review and I expect it to be no different in the future.

Daran Bellingham

If you love reading, then you'll love Lovereading! Full of tips & info for every discerning reader.

Lynne Rapson

It's information about new books so, for a book lover like me, what's not to like!

Joan Hill

It is a website dedicated to those who adore reading It really is a one stop shop for book lovers. Love it!

Edel Waugh