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Banking/Trading - Operations Management by Gerrit Jan van den Brink

Banking/Trading - Operations Management

Part of the Finance and Capital Markets Series Series


Banking/Trading - Operations Management by Gerrit Jan van den Brink

Operations management is becoming critical among the success factors of financial institutions. Banking/ Trading - Operations Management focuses on the particular challenges and new trends the operations manager has to address, which involves a balancing act between cost optimization and growing business requirements. Banking operations have been developed from data-entry and mass labour-intensive processes to highly automated process controlled environments. This work comprises a mixture of practical and academic elements; it is designed to contribute to better functioning operations departments by providing the tools to implement theoretical concepts in real situations, proven in daily practice.

About the Author

DR GERRIT JAN VAN DEN BRINK is Managing Operational Risk Controller with the Dresdner Bank AG. He was previously an internal auditor, controller, IT Manager, CFO and Head of Operations with Rabobank in the Netherlands and Germany. He has also worked as a consultant in operational risk to German banks. Gerrit Jan van den Brink holds a PhD from the Erasmus University of Rotterdam and is the author of Operational Risk: The New Challenge for Banks, published by Palgrave Macmillan in 2001.

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Book Info

Publication date

16th September 2003


Gerrit Jan van den Brink

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Palgrave Macmillan an imprint of Palgrave USA


395 pages


Management & management techniques



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