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Quality Costing

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Quality Costing Synopsis

Quality costs help to show the importance of quality-related activities to management; they demonstrate the cost of non-quality to an organization; they track the causes and effects of the problem, enabling the working out of solutions using quality improvement teams, and then monitoring progress. As a technique in the introduction and development of TQM, quality costing is a powerful tool for enhancing a company’s effectiveness. Quality Costing provides pragmatic advice on how to set about introducing and developing a quality costing system and using the data that emerges. This third edition (strengthened by additional data from a range of organizations) provides sound practical guidance on how to define, identify, collect, measure, analyse, report and use quality costs. This established text has proved invaluable to managers and quality professionals, students and academics alike - the new edition ensures its continued position as the leading book in the field.

About This Edition

ISBN: 9781138263239
Publication date: 16th May 2017
Author: Barrie G. Dale, J.J. Plunkett
Publisher: Routledge an imprint of Taylor & Francis Ltd
Format: Paperback
Pagination: 304 pages
Genres: Economics
Production and quality control management
Quality Assurance (QA) and Total Quality Management (TQM)