make the most of Lovereading hold back the stars win prizes
Search our site
The Stolen Bicycle by Ming-Yi Wu Read the opening extract of the brand new Ming-Yi Wu book before its publication on 26/10/2017

This edition has not yet been published

If available, why not choose another format from the 'Other Formats' box on the right.

Listening Attitudes, Principles, and Skills by Judi Brownell

Listening Attitudes, Principles, and Skills

RRP £74.99

Notify me
when available

As soon as this book is published
we will send you an email.


Listening Attitudes, Principles, and Skills by Judi Brownell

Listening, Sixth Edition takes an experiential approach to listening instruction, providing extensive applied examples and cases within the context of the HURIER model's framework. The text encourages students to view listening as a process involving six interrelated components which are developed along the parallel dimensions of theory and skill building. This new edition offers a companion website as well as additional and updated cases, in-text exercises, and questions for discussion. Throughout the text, new content has been added to address students' world of evolving technology and expanding social boundaries. Included in the new edition: * The complexities of listening to social media and the unique challenges presented by mediated communication * New and expanded topics in Listening Challenges, including listening as it relates to career communication and business contexts * Suggested techniques for encouraging others to listen * The new requirements of listening across cultural and generational boundaries, emphasized throughout * Opening cases that present timely issues related to the listeners' social responsibilities * A personal journal assignment in each chapter

About the Author

Judi Brownell is Professor at the Cornell University School of Hotel Administration in the Cornell SC Johnson College of Business. She has created tools to assess employee-organization fit and the communication of service values. Brownell has authored several textbooks, published over 80 articles and serves on several editorial boards.

More books by this author
Author 'Like for Like' recommendations

Loading other formats...

Book Info

Publication date

21st September 2017


Judi Brownell

More books by Judi Brownell
Author 'Like for Like'


Routledge an imprint of Taylor & Francis Ltd


368 pages


Communication studies
Media studies



Thanks to Lovereading I have discovered new writers and read books I would never had looked twice at - and enjoyed them.

Angela Rhodes

I love reading because my cares & woes vanish for an hour or two whilst I read of the joys, adventures, lives of the characters in the book.

Jennifer Moville

Its jam packed with fantastic titles, informative descriptions & fantastic reviews and has a vast array of great features & competitions.

Linda Rollins

With literary excellence, humour and drama, Lovereading's got value and is a real stress-calmer!

Siobhan McDowell

Ever purchased a book, read a few pages & thought I'm not going to enjoy this? Honest book reviews mean you'll never have that problem again

Jill Peters

At Lovereading there are fabulous books available in every genre, with great reviews to help you pick the right book for you.

Teresa O'Halloran

You'll always find what you never knew you were looking for and you're always spoilt for choice.

Helen Jones

Why I love @lovereadinguk? It's in the name - as dedicated lovers of reading, they are perfect matchmakers for helping me find my next read!

Catherine Jenkins