books of the month debuts of the month
Search our site
The Course of History Ten Meals That Changed the World by Struan Stevenson, Tony Singh Read the opening extract of the brand new Struan Stevenson, Tony Singh book before its publication on 24/10/2017

This edition has not yet been published

If available, why not choose another format from the 'Other Formats' box on the right.

Personal Conflict Management Theory and Practice by Suzanne McCorkle, Melanie J. Reese
  

Personal Conflict Management Theory and Practice

,

RRP £59.99

Notify me
when available

As soon as this book is published
we will send you an email.

Synopsis

Personal Conflict Management Theory and Practice by Suzanne McCorkle, Melanie J. Reese

Personal Conflict Management, 2nd edition details the common causes of conflict, summarizes the theories that explain why conflict happens, presents strategies for managing conflict, and invites consideration of the risks of leaving conflict unsettled. The book balances information about conflict with specific skills and tools to transform these difficult encounters, and explores how gender, race, culture, generation, power, emotional intelligence, and trust affect how individuals perceive conflict and choose conflict tactics. Detailed attention is given to the role of listening and both competitive and cooperative negotiation tactics. Separate chapters explain how to deal with bullies and conflict via social media. The book caps off its exploration of interpersonal conflict with chapters that: Provide tools to analyze one's conflicts and better choose strategic responses; Examine the role of anger and apology during conflict; Explore mediation technique; and Evaluate how conflict occurs in different situations such as family, intimacy, work, and social media.

About the Author

Suzanne M. McCorkle is Emeritus Professor of Public Policy and Administration Director of Conflict Management Studies at Boise State University. ? Melanie J. Reese is Dispute Resolution Coordinator for the Idaho Department of Education and Professor Emeritus at Boise State University.

More books by this author
Author 'Like for Like' recommendations

Loading other formats...

Book Info

Publication date

11th October 2017

Author

Suzanne McCorkle, Melanie J. Reese

More books by Suzanne McCorkle, Melanie J. Reese
Author 'Like for Like'
    recommendations

Publisher

Routledge an imprint of Taylor & Francis Ltd

Format

Paperback
372 pages

Categories

Communication studies
Media studies

ISBN

9781138210998

You can trust Lovereading to show unbiased reviews by actual, ordinary readers that help likeminded booklovers choose their next great read.

Linda Hill

Lovereading is pitched at just the right level for all the various types of people who enjoy reading in its many forms.

Pam Woodburn

I recommend Lovereading because you get honest reviews on a whole range of genres-there's something for everyone. It's the only site I need.

Sian Spinney

Thanks to Lovereading I have discovered new writers and read books I would never had looked twice at - and enjoyed them.

Angela Rhodes

A great place to go to find your next literary escape, and where you don't have to judge a book by its cover!

Suzanne Beney

At Lovereading there are fabulous books available in every genre, with great reviews to help you pick the right book for you.

Teresa O'Halloran

Lovereading tells me about new books before they hit the shelves, lets me find other authors I may like and has great prize draws!

Sheila Dale

Hooked on books? Give Lovereading a go - for the chance to discover brilliant books, and to see why our members love it so.

Claire Hill

Lovereading4kids

Lovereading4schools