book price comparison win prizes
Search our site
Are You Sleeping by Kathleen Barber Read the opening extract of the brand new Kathleen Barber book before its publication on 27/12/2017

Personal Conflict Management Theory and Practice by Suzanne McCorkle, Melanie J. Reese
  

Personal Conflict Management Theory and Practice

,

Synopsis

Personal Conflict Management Theory and Practice by Suzanne McCorkle, Melanie J. Reese

Personal Conflict Management, 2nd edition details the common causes of conflict, summarizes the theories that explain why conflict happens, presents strategies for managing conflict, and invites consideration of the risks of leaving conflict unsettled. The book balances information about conflict with specific skills and tools to transform these difficult encounters, and explores how gender, race, culture, generation, power, emotional intelligence, and trust affect how individuals perceive conflict and choose conflict tactics. Detailed attention is given to the role of listening and both competitive and cooperative negotiation tactics. Separate chapters explain how to deal with bullies and conflict via social media. The book caps off its exploration of interpersonal conflict with chapters that: Provide tools to analyze one's conflicts and better choose strategic responses; Examine the role of anger and apology during conflict; Explore mediation technique; and Evaluate how conflict occurs in different situations such as family, intimacy, work, and social media.

About the Author

Suzanne M. McCorkle is Emeritus Professor of Public Policy and Administration Director of Conflict Management Studies at Boise State University. ? Melanie J. Reese is Dispute Resolution Coordinator for the Idaho Department of Education and Professor Emeritus at Boise State University.

More books by this author
Author 'Like for Like' recommendations

Loading other formats...

Book Info

Publication date

2nd October 2017

Author

Suzanne McCorkle, Melanie J. Reese

More books by Suzanne McCorkle, Melanie J. Reese
Author 'Like for Like'
    recommendations

Publisher

Routledge an imprint of Taylor & Francis Ltd

Format

Paperback
372 pages

Categories

Communication studies
Media studies

ISBN

9781138210998

Because of Lovereading I have broadened my reading horizons with some really great books that I probably would never have chosen myself.

Susan Walsh

My favourite thing about is the 'like for like' page this has really introduced me to some good reads! That and lots of honest reviews.

Sam Lewis

Ever purchased a book, read a few pages & thought I'm not going to enjoy this? Honest book reviews mean you'll never have that problem again

Jill Peters

Hooked on books? Give Lovereading a go - for the chance to discover brilliant books, and to see why our members love it so.

Claire Hill

Lovereading is a world of books. It has everything you need from new to old and much loved classic books. It even give you recommendations!

Kate Thurston

The selections are so varied and the reader reviews are so helpful. A fantastic website for those who love books.

Ann Quintilla

Why I love @lovereadinguk? It's in the name - as dedicated lovers of reading, they are perfect matchmakers for helping me find my next read!

Catherine Jenkins

Lovereading has all the new books and also suggestions for 'similar' authors whilst waiting for your favourites new books.

Carol Peace

Lovereading4kids

Lovereading4schools