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Key Performance Indicators For Dummies

by Bernard Marr

Key Performance Indicators For Dummies Synopsis

A complete guide to using KPIs to drive organisational performance Is your business on track to achieve success? Key Performance Indicators For Dummies covers the essential KPIs that are useful to all kinds of businesses, and includes more than 100 different ways leaders can monitor and drive performance in their organisations. This book helps managers understand the crucial KPIs that should be implemented for all different aspects of the organisation, including financial performance, operational and internal processes, sales and marketing, customer satisfaction and more. Good KPIs should be unique to every business, as every business has different objectives. To meet this need, the book provides tools and templates that leaders can use to develop unique KPIs that best suit their particular organisation or industry. * Learn to design KPIs that are unique to your business and fit closely to your strategic objectives * Determine which KPI questions you should be asking to achieve the right insights for your business * Learn the specific KPIs that are appropriate for different business circumstances * Turn KPIs into deep insights by mastering related reporting and communications practices KPIs are a crucial part of every manager's toolkit, and are essential for helping to monitor the execution of business strategies and measure results. Key Performance Indicators For Dummies moves beyond a basic discussion of what KPIs are, and why they are needed to provide a complete guide for learning to design and use specific KPIs to drive organisational performance.

Book Information

ISBN: 9781118913239
Publication date: 6th February 2015
Author: Bernard Marr
Publisher: John Wiley & Sons Inc
Format: Paperback / softback
Pagination: 320 pages
Categories: Management & management techniques,

About Bernard Marr

Bernard Marr is a bestselling author on organisational performance and business success. He regularly advises leading companies, organisations and governments across the globe, and is acknowledged by the CEO Journal as one of today s leading business brains. He has advised the Bank of England, Barclays, BP, Fujitsu, HSBC, Mars and others.

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