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Going Public The Role of Labor-Management Relations in Delivering Quality Government Services

by Jonathan, QC Brock

Part of the LERA Research Volumes Series

Going Public The Role of Labor-Management Relations in Delivering Quality Government Services Synopsis

The public sector currently employs around 40 percent of all union members in the United States. Pressures for cost-effective and quality government services have placed new demands on the labor-management relationship. A fluctuating set of expectations about the appropriate responsibilities of government and a shifting political culture are severely testing the ability of the public sector to meet demands for increased accountability and expanded services. Especially in an age of knowledge workers, the traditional division between labor and management regarding leadership and work may no longer be viable. Going Public examines the forces affecting labor and management and the prospects for adopting service-oriented cooperative relationships as a key strategy for meeting the expanded demands on the public sector. Contributors: Robert R. Albright, Rensselaer Polytechnic Institute; Lorenzo Bordogna, University of Milan; Jonathan Brock, University of Washington; John F. Burton Jr., Rutgers University; Adrienne E. Eaton, Rutgers University; Stephen Goldsmith, Harvard University; Jeffrey H. Keefe, Rutgers University; Charles Kerchner, Claremont Graduate School; David B. Lipsky, Cornell University; Martin H. Malin, Chicago-Kent College of Law; Marick F. Masters, University of Pittsburgh; Sonia Ospina, New York University; Terry Thomason, University of Rhode Island; Robert M. Tobias, American University; Paula B. Voos, Rutgers University; Allon Yaroni, New York University

Going Public The Role of Labor-Management Relations in Delivering Quality Government Services Press Reviews

The contribution of Going Public is in its identification of the source of tensions between the rhetoric and (limited) practice of labor-management co-operation in the United States and the reality of its political and legal barriers. -Bernadine van Gramberg, Journal of Industrial Relations, September 2004

Book Information

ISBN: 9780913447864
Publication date: 12th September 2003
Author: Jonathan, QC Brock
Publisher: ILR Press an imprint of Cornell University Press
Format: Paperback / softback
Pagination: 300 pages
Categories: Civil service & public sector, Management & management techniques,

About Jonathan, QC Brock

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