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Hidden Conflict In Organizations Uncovering Behind-the-Scenes Disputes by Deborah M. Kolb
  

Hidden Conflict In Organizations Uncovering Behind-the-Scenes Disputes

Part of the SAGE Focus Editions Series

Synopsis

Hidden Conflict In Organizations Uncovering Behind-the-Scenes Disputes by Deborah M. Kolb

Conflict is a persistent fact of organizational life. Much of it, however, rarely becomes public and instead is expressed `behind the scenes' in such forms as avoidance, toleration, gossip and vengence. This book takes examples from a number of organizational settings and makes the case that far from being an occasional occurrence, conflict is embedded in their very fabric. The authors go on to illustrate the frequency of conflict, show how conflicts are actually handled and suggest that these conflicts can be better managed for organizational effectiveness.

About the Author

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Book Info

Publication date

17th December 1991

Author

Deborah M. Kolb

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Publisher

SAGE Publications Inc

Format

Paperback
241 pages

Categories

Organizational theory & behaviour
Social, group or collective psychology

ISBN

9780803941618

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