debuts of the month
Search our site
Are You Sleeping by Kathleen Barber Read the opening extract of the brand new Kathleen Barber book before its publication on 27/12/2017

Municipal Benchmarks Assessing Local Performance and Establishing Community Standards by David N. Ammons
  

Municipal Benchmarks Assessing Local Performance and Establishing Community Standards

Synopsis

Municipal Benchmarks Assessing Local Performance and Establishing Community Standards by David N. Ammons

This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport.

Reviews

The book is a tremendous contribution to the public management profession. David N. Ammons has included all of the salient service benchmarks that will finally give academicians and practitioners alike a reference document for assessing municipal functional performances. I hope that the information will be updated often. -- Sylvester Murray For officials who would like to benchmark their government's performance to external norms and standards, but who lack the resources to do it, I believe this book will prove itself as a valuable resource, both for the large amount of actual performance data included and for the quality of analysis of the indicators themselves. . . . Many helpful reference tools are provided. * GOVERNMENT FINANCE REVIEW *


About the Author

David Ammons joined the School of Government (then the Institute of Government) in 1996. Prior to that, he was a faculty member at the Carl Vinson Institute of Government at the University of Georgia and taught in the public administration programs at Georgia and the University of North Texas. Early in his career he served on the staffs of four municipalities-Fort Worth, Texas; Hurst, Texas; Phoenix, Arizona; and Oak Ridge, Tennessee-in various administrative capacities. Among his seven books on local governmentmanagement are Municipal Benchmarks: Assessing Local Performance and Establishing Community Standards (Sage Publications, 2001); Leading Performance Management in Local Government (ICMA, 2008); and Tools for Decision Making: A Practical Guide for Local Government (CQ Press, 2009). Ammons earned a Ph.D. at the University of Oklahoma

More books by this author
Author 'Like for Like' recommendations

Loading other formats...

Book Info

Publication date

21st February 2001

Author

David N. Ammons

More books by David N. Ammons
Author 'Like for Like'
    recommendations

Publisher

SAGE Publications Inc

Format

Hardback
512 pages

Categories

Political science & theory
Regional government
Central government
Sociology & anthropology

ISBN

9780761920786

Lovereading always comes up with great suggestions and has introduced me to enjoyable books and new authors to discover.

Gaynor Passmore

It's information about new books so, for a book lover like me, what's not to like!

Joan Hill

Lovereading is pitched at just the right level for all the various types of people who enjoy reading in its many forms.

Pam Woodburn

I love that Lovereading handpicks very special debut reads.

Magda North

Lovereading helps me decide what real people read.

Kerry Bridges

Lovereading is not only an amazing site, but it's one of my very favourites. It's like visiting a fascinating bookstore, but better.

Rebecca Jayne Barrett

Lovereading does a stella job in promoting both new and established authors.

Iris Clements

You can trust Lovereading to show unbiased reviews by actual, ordinary readers that help likeminded booklovers choose their next great read.

Linda Hill

Lovereading4kids

Lovereading4schools