Are you between 5 and 25? If so, enter the Wicked Young Writer Awards NOW - click here for details...

Search our site
Last Letter from Istanbul by Lucy Foley Read the opening extract of the brand new Lucy Foley book before its publication on 19/03/2018

Municipal Benchmarks Assessing Local Performance and Establishing Community Standards by David N. Ammons

Municipal Benchmarks Assessing Local Performance and Establishing Community Standards


Municipal Benchmarks Assessing Local Performance and Establishing Community Standards by David N. Ammons

This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport.


The book is a tremendous contribution to the public management profession. David N. Ammons has included all of the salient service benchmarks that will finally give academicians and practitioners alike a reference document for assessing municipal functional performances. I hope that the information will be updated often. -- Sylvester Murray For officials who would like to benchmark their government's performance to external norms and standards, but who lack the resources to do it, I believe this book will prove itself as a valuable resource, both for the large amount of actual performance data included and for the quality of analysis of the indicators themselves. . . . Many helpful reference tools are provided. * GOVERNMENT FINANCE REVIEW *

About the Author

David Ammons joined the School of Government (then the Institute of Government) in 1996. Prior to that, he was a faculty member at the Carl Vinson Institute of Government at the University of Georgia and taught in the public administration programs at Georgia and the University of North Texas. Early in his career he served on the staffs of four municipalities-Fort Worth, Texas; Hurst, Texas; Phoenix, Arizona; and Oak Ridge, Tennessee-in various administrative capacities. Among his seven books on local governmentmanagement are Municipal Benchmarks: Assessing Local Performance and Establishing Community Standards (Sage Publications, 2001); Leading Performance Management in Local Government (ICMA, 2008); and Tools for Decision Making: A Practical Guide for Local Government (CQ Press, 2009). Ammons earned a Ph.D. at the University of Oklahoma

More books by this author
Author 'Like for Like' recommendations

Loading other formats...

Book Info

Publication date

27th March 2001


David N. Ammons

More books by David N. Ammons
Author 'Like for Like'


SAGE Publications Inc


512 pages


Political science & theory
Regional government
Central government
Sociology & anthropology



Love books. Love reading. Love reading books. And, here's the trick. Here's a website which caters for people like me.

Ian Harvey-brown

Lovereading takes the guesswork out of finding your next read with "if you like you'll love" and extracts to help with your decision.

Sarah Bruch

The selections are so varied and the reader reviews are so helpful. A fantastic website for those who love books.

Ann Quintilla

I love reading books I wouldn't normally choose before everyone else gets to read them!

Dawn Lynch

You'll always find what you never knew you were looking for and you're always spoilt for choice.

Helen Jones

Lovereading is an amazing place to be, the website is wonderful and to me if I'm sad I'll go here and it cheers me up!

Sophia Upton

The best new books on the market, reviewed honestly, to give your readers the best choices.

Julie Cook

Lovereading is not only an amazing site, but it's one of my very favourites. It's like visiting a fascinating bookstore, but better.

Rebecca Jayne Barrett