LoveReading has teamed up with Audiobooks.com to give you the chance to get 2 free audiobooks when you sign up. Try it for 30 days for free with no strings attached. You can cancel anytime, although we're sure you'll love it. Click the button to find out more:Find out more
Practical and innovative, this book will assist students in developing their skills in effective, influential business communication. It is replete with research-based examples, tips and exercises and covers topics such as: customizing messages to different audiences; dealing with angry employers and customers; managing speech anxiety and stage fright; increasing credibility; and creating high-impact presentations.
|Publication date:||29th January 1996|
|Author:||D. Joel Whalen|
|Publisher:||SAGE Publications Inc|
|Format:||Paperback / softback|
|Categories:||Management & management techniques, Business communication & presentation,|
Joel Whalen is Academic Director of the Kellstadt Center Sales Leadership Program at Chicago's DePaul University (since 1986). He is an Associate Professor of Marketing and holds a Ph.D. in Marketing Com-munications (Florida State University `86). Dr. Whalen has been listed by Who's Who in America and Men of Distinction, Cambridge, England. He is a Sales and Sales Management Fellow of the American Marketing Association. The Ernst & Young Entrepreneurship Foundation named him Entrepreneur of the Year, and he is a member of the Entrepreneur Hall of Fame. Joel has received numerous awards for outstanding teaching. After 10 years of study, experimentation, and ...More About D. Joel Whalen