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This paperback version of Expected End presents a simple yet powerful model on how to better understand and improve culture on any level. Key elements of the model include mindsets, theories, application, balance and timeless principles. Author Mike Friesen uses a number of personal anecdotes to illustrate his points including many stories from his days as a U.S. F-15 and F-4 pilot. You will enjoy the common sense language and summarizing diagrams.